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After beginning my career international development in West Africa, I have now worked in the digital space for a number of years.
I head up One Connected Community’s (OCC) research team, focused on technology transformation and customer experience across financial services, retail and travel.
OCC marries my passion for tech that creates real change for consumers and businesses alike, while simultaneously supporting people less fortunate.
We share inspirational stories to highlight how technology and engaging customer experiences make a real difference to the bottom line. We do this by inviting the most influential thought leaders to challenge, transform and define the future of customer experience across our leading conferences and original video content.
Since 2013, proceeds help to change the lives of London’s young adults who have learning disabilities.