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Customer-Centric Innovation In Travel, London, May 4


Millbank Tower, 30 Millbank, London SW1P 4RS
Create unprecedented, personal experiences at every touch point Customer engagement matters more than ever. This event is dedicated to the technology and culture needed to create a customer-first approach across every touch point in travel. Keynotes: Adrian Hands, Ecommerce EMEA, TripAdvisor – Mobile Innovation Barry Goldstein, Chief Digital and Distribution Officer, Wyndham Hotel Group – Personalisation Andrea Boni, VP Innovation and Business Development – CX & Revenue Management Graham Cook, Head of Digital Operations – Technical & Organization Transformation See full agenda:

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