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Press Releases 1 hit

OCC Host Travel's Senior Executives and technology disruptors in Customer-Centric Innovation Discussions

OCC Host Travel's Senior Executives and technology disruptors in Customer-Centric Innovation Discussions

Press Releases   •   Jan 28, 2016 09:00 GMT

One Connected Community (OCC) has invited Wyndham Hotels Group, TripAdvisor, Thomas Cook, Brussels Airlines and Rockar Hyundai to discuss the importance of customer-centric innovation on revenue in 2016.

News 2 hits

OCC Host Banking's Senior Executives and technology disruptors in Customer-Centric Innovation Discussions

OCC Host Banking's Senior Executives and technology disruptors in Customer-Centric Innovation Discussions

News   •   Feb 09, 2016 11:05 GMT

One Connected Community (OCC) has invited Santander, Lloyds, Think Different Group, Mondo and Standard Life to discuss the importance of customer-centric innovation in banking.

Banking Innovation and Culture

Banking Innovation and Culture

News   •   Feb 04, 2016 10:37 GMT

Rapidly evolving technology and changing customer expectations are forcing banks to rethink business models. One Connected Community (OCC) caught up with Santander to discuss the importance of customer-centric innovation in banking.

Events 2 hits

Banking Innovation and Culture

Banking Innovation and Culture

Events   •   Feb 04, 2016 10:36 GMT

Create an agile and innovative culture, empowered by technology to surpass customer expectations In 2003 the average age of Standard & Poor’s top 500 companies was 25 years. It’s now under 8 years. Creating an innovation culture is a matter of survival With the nature of virtual banking and digital disintermediation, it’s crucial to rethink business models, centred around the customer...

Jun 02 00:00 BST

Level 39 Canary Wharf London UK

Customer-Centric Innovation In Travel, London, May 4

Customer-Centric Innovation In Travel, London, May 4

Events   •   Jan 19, 2016 13:28 GMT

Create unprecedented, personal experiences at every touch point Customer engagement matters more than ever. This event is dedicated to the technology and culture needed to create a customer-first approach across every touch point in travel. Keynotes: Adrian Hands, Ecommerce EMEA, TripAdvisor – Mobile Innovation Barry Goldstein, Chief Digital and Distribution Officer, Wyndham Hotel ...

May 04, 09:00 - 17:00 BST

Millbank Tower, 30 Millbank, London SW1P 4RS

Videos 1 hit

Adrian - TripAdvisor shares mobile strategy to drive CX

Adrian - TripAdvisor shar...

Adrian Hands, Head of eCommerce EMEA, TripAdvisor shares how successful travel brands will employ a more personal approach, showing that ...

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