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Four strategic priorities identified for travel 2016

Four strategic priorities identified for travel 2016

Press Releases   •   Dec 16, 2015 16:09 GMT

Customer experience is a crucial revenue opportunity in travel, says One Connected Community's latest research One Connected Community's (OCC) Breakthrough Customer Experience across the Travel Journey research, shaped by executives at Airbnb, Starwood Hotels, Emirates and Heathrow Airport, highlights four strategic priorities to boost the bottom-line with a customer centric approach in 2016

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