Oslo Airport’s family friendly hosts Felix & Fiona have a surprise for everyone travelling with small children this summer. Brand new, well-marked strollers are now available following the security check for the convenience of – and free use by – anyone travelling with small children.
“We are constantly working to improve the travel experience. One of the most important things we do is to listen to feedback from travellers and there is no doubt that strollers are high on their list,” says Hans Bendik Eriksen, department manager for terminal operations.
A total of 35 strollers have been set out in an area immediately following the security check. Suitable for children aged 0-3 years, the strollers also have storage space for smaller items and will make it easier to navigate shops and restaurants with small children before boarding the aircraft.
“We believe anything that can make travel easier for families will be viewed as a plus, and we hope the service will be well received. If it becomes popular we will consider ordering even more strollers,” says Eriksen.
Separate nursing nook and family track
In late 2014 Oslo Airport opened a separate nursing nook to offer a quiet and sheltered area designated for breastfeeding.
“We were approached through social media and other channels by persons who wanted the airport to provide a space for them so we are especially pleased to be able to offer this amenity. The nursing nook has been open since December 2014 and has been well received,” says Eriksen.
The above initiatives are part of a greater commitment Oslo Airport has for accommodating the needs of families travelling with small children. The family track has been applauded along with babycare rooms and children's menus at restaurants. According to Eriksen, families with small children can expect more innovations in the future.
“We want to be a place where families feel welcome and we are constantly working to develop facilities and services for this target group. We hope to introduce more amenities for children and families with small children in the run up to the opening of the "new Oslo Airport" in 2017.
Long sought service
The Berg family was one of the first to try out the strollers at Oslo Airport, and they are delighted with the service.
“This is a long-awaited service for families with small children, and we are very pleased,” says Astrid Berg.
“It makes it easier for us to get around the airport with small children and this is something we're going to use,” she concludes.