DX, the UK & Ireland’s leading independent mail and courier company has chosen ACI (Advanced Courier Interface), from DA Systems, to streamline and manage its subcontract courier pay process across its entire network of service centres.
ACI has been implemented across 30 service centres, linking the pay administration teams directly to the service centres, in real-time. This ensures that not only does ACI control the automated production of subcontract pay sheets; it also provides the means to log all jobs – whether planned or ad-hoc. As a result, subcontractor pay has been speeded up and payment errors eliminated.
The new unified system from DA Systems replaces a number of localised systems operated by DX. The pay module within ACI is now reducing the administrative task, adding greater security and accuracy to the weekly pay process, together with providing additional safety measures such as back-ups and on-going support.
ACI was chosen because of its ability to manage courier payments via a variety of methods including fixed, ad-hoc and per-drop cost, group-wide. In addition ACI was already established and proven within Business Direct’s operations, prior to its acquisition by DX in 2008.
David Upton, managing director, DA Systems said “Driver pay is critical, it has to be correct, it has to be on-time and it must not be a burden on administration. The billing module within ACI is approved by HMRC and is flexible both in its payment methods and accounts system exports. The back-office functionality which ACI provides fits DX Group’s needs perfectly. Being able to manage and report on activities at a nationwide scale provides DX with a platform for continual improvement.”
Ian Pain, Chief Financial Officer said “The solution helps DX to deliver our core values and maintain our position as the only nationwide independent operator in the country to have its own end-to-end delivery network. Because we can monitor performance nationally, using a single system, we know that we’re comparing like-with-like, highlighting where savings might be made or investment may be required. Fundamental within a delivery company are the drivers, assured and timely pay helps to build a stable, motivated network.”
ACI has made the courier pay process more efficient through the eradication of the previous multiple platforms. This has led to effective workflow controls being introduced that ensure an appropriate authorisation of courier payments, coupled with a more efficient way to handle courier invoicing where they are using handheld computers.
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About DA Systems
Formed in 1999, DA Systems is a leading UK provider of software solutions which enable end-to end management of the movement of goods and people across the transportation, logistics and service delivery sectors. Through Advanced Courier Interface, DA Systems provides real-time management and scheduling for distribution, fleet and field-based staff operations. DA Systems’ highly advanced NX Transport and NX Fleet Tracking solutions deliver instant, seamless communications between office and field-based staff. NX Framework, a fully managed, real-time, bespoke mobile-data solution, enables the secure, efficient transfer of any type and quantity of data.
By using these powerful systems, organisations can control and manage their operations, significantly reducing operating costs, increasing business efficiency and maximising service quality. The company has over 60 UK customers that include, UK Mail, DX Group, Rico Logistics, Courier Systems and CEVA Logistics.
About DX Group
DX Group is the largest independent mail and courier company in the UK.
DX is the only mail company to have its own end-to-end operation that is not reliant on Royal Mail for any part of the collection or delivery service. For 35 years, the company has provided business customers with a range of reliable, secure and cost effective services that are a genuine alternative to Royal Mail. DX mail services are offered at rates which are typically up to 30% cheaper than Royal Mail and extend the Customers’ working days with pre-9am deliveries and post-5pm collections.
The company handles around 1 million letters, packets and parcels per day with a next day service to 99.7% of business and residential addresses. DX routinely handles everything from mortgage deeds to optical lenses and is the preferred provider of the UK Government and foreign embassies for passports and visas, who rely on the most rigorous vetting procedures in the industry in DX’s Secure mail operation.
Clients are drawn from a range of sectors including legal, retail, ticketing and government. Significant contracts include Ladbrokes, Vision Express, Ticketmaster and the Land Registry.
For more information contact:
Marketing & PR, DA Systems
Tel: 01628 850850