Hampshire Constabulary

Advice issued following bank card scam in Romsey

Press release   •   Apr 12, 2019 15:56 BST

We are asking people to be vigilant following reports of a scam in which victims are persuaded to disclose their PIN numbers and hand over their banks cards.

In the past week, we have received four reports of the scam in the Romsey area.

In the first incident, a 76-year-old woman from Lockerley was called on Monday 8 April by someone who claimed to the manager of her bank’s local branch.

The caller said she was due to receive new bank cards, and that someone could come round to drop them off.

He persuaded the victim to disclose her PIN number while another man came to her door to collect her cards.

When she realised that she had not received her new bank cards, she called her bank, and found that her old cards had been used to withdraw £1,200.

The incident was then reported to the police.

Three other incidents – two in Romsey and one in Ampfield – have been reported to us.

These are being treated as linked. We are also looking to see if they are linked to previous incidents, including two in the New Forest and one in South Wonston, near Winchester, that took place in March.


Sergeant Russ Taylor, of Romsey’s Neighbourhood Policing Team, said: “We need people to be aware of the details of this scam, so please pass this on to friends or family or anyone who you think might be vulnerable to it.

“Banks will never ask to disclose your PIN number in this way. They will not send a courier to collect your old bank card either.

“If you get a call like this, please hang up, no matter how convincing they sound.

“Use a different phone to report the incident to us by dialling 101, or call Action Fraud on 0300 123 2040.”

For more information on scams, visit our website: https://www.hampshire.police.uk/advice/advice-and-information/fa/fraud/personal-fraud/door-to-door-courier-fraud/

If you have any information, please contact us on 101, quoting reference number 44190122512.

In an emergency, call 999.