Chief executive, Graham Clarke said:
“6m UK consumers are typically denied mainstream credit to purchase essential household items and we currently only reach around 100,000 of these with our affordable alternative credit and goods. As a responsible lender, with an annual turnover of £65m, we have huge potential to further grow our business, expand our customer reach and create local job opportunities across the UK. To achieve this, we remain committed to investing in the right people, processes and technology.”
Integral to this recruitment drive, which will create and fill 155 additional posts over the next 24 months, is the company’s newly-launched dedicated jobs microsite www.bayv.co.uk/careers.
Marketing director, John Smith said:
“We’ve just invested £60,000 in upgrading our website as part of our ongoing commitment to improve customer service. Improvements that have already tripled the amount of customers contacting us online. Our new online jobs microsite will further enhance our ability to attract and retain the right calibre people needed to service and grow our customer base.”
Unlike other leading job sites in the market place, www.bayv.co.uk/careers is the first of its kind to provide a fully interactive experience for job seekers. In addition to full details of current vacancies and online application tools, candidates can also get a better feel for the company and personalities behind the brand with a range of video office tours and staff interviews.
BAYV is looking to recruit 48 new part-time customer account managers across the UK which is the first phase of a company expansion that will see 155 jobs being created in the next 24 months.
Buy As You View (BAYV) is a retail and consumer finance company, selling a range of electrical goods and furniture for the home. It provides a coinmeter repayment and credit facility for a personal, convenient and manageable way to finance and plan purchases. Products are bought on a hire-purchase weekly-payment basis with no deposit and no credit checks.
Customers pay weekly for their products through the coinmeter which is linked to their television. Account managers visit customers on a regular basis to empty meters and offer after-sales customer care. BAYV is a responsible lender and, before offering credit, run through a full evaluation of affordability with each customer.
BAYV was established in 1972 in South Wales, initially operating out of a single Rhondda valley shop with a direct sales team. The company grew and later expanded throughout the whole of South Wales with an extensive team of account managers servicing customers throughout the region. In 1999, BAYV embarked upon a UK expansion programme and now operates in the North East, Yorkshire, the Midlands, the North West and Scotland. The business employs 700 staff nationally and its customer base has almost tripled to nearly 100,000.
By offering top quality branded products, first class maintenance and after-sales support, it has become a leading retailer of domestic electrical products.
BAYV strongly supports responsible lending and treating customers fairly wanting to enable its customers to make purchases for their homes without creating additional financial problems. A significant number of BAYV’s new customers are as a result of recommendations from its existing customer base (41%). This is seen as testament to the satisfaction that the products, payment method and service delivered to its customers. It is in the company’s interest not to overburden its customers financially. BAYV wants its customers' experience of Buy As You View to be positive and for it to be 'the manageable way to buy things for their home'.
BAYV is a forward thinking customer-oriented company with ambitious plans to dominate the sector and become a significant player in the retail and consumer finance market in the UK through controlled profitable growth.
For more details, visit www.bayv.co.uk