The Global IT Management-as-a-Service (ITMaaS) market is to grow at a CAGR of 34.29 percent over the period 2012-2016. The increasing number of employees using personal technology devices in the workplace is one of the key factors contributing to this market growth. The Global ITMaaS market has also been witnessing increased popularity of ITMaaS among small and medium-sized enterprises. However, risk associated with multi-tenancy could pose a challenge to the growth of this market.
One of the major reasons for ITMaaS adoption is to reduce the capital and operational costs associated with computing resource provisioning within enterprises. Since cloud services are provided over the cloud infrastructure, there is a considerable reduction in the associated capital and operational expenditure. SMEs have a smaller budget and opt for public cloud services to meet their business requirements. The pay-per-use model makes the solution feasible for SMEs as they pay only for their usage. ITMaaS providers promptly setup and configure the IT service management system in a SaaS-based environment. They also provide users to have a glance regarding power usage efficiency and data center usage competence. This trend is increasing the popularity of ITMaaS solutions among SMEs.
One of the major drivers is the increasing implementation of BYOD policies in organizations. Employees working in various organizations bring their own devices to their workplace and connect them to the company networks. This poses a serious challenge to companies in terms of data security. Therefore, organizations are gearing up to be able to effectively and securely manage these personal devices and secure company information from risks of being lost.
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