SoMaFusion

Greek hotel tops favourite hotel list for 2010 using engagement and social media strategies

Press Release   •   Jan 25, 2011 11:48 GMT

On 12 January 2010 it was announced that Aegean Sky, a hotel in Malia Crete, has topped the Travel Republic favourite hotel list for 2010.

Based on over 70,000  guest hotel reviews during 2010, Aegean Sky received  an average rating of 4.95 – with a top possible rating of 5  – taking  first place amongst over 100,000 hotels on Travel Republic.

Panos Markogiannakis, Aegean Sky’s owner, said:

“I am ecstatic to see that Aegean Sky is people’s favourite hotel for 2010. We learn from our guests every day and it is heartening to see that they take time to review our services. I believe that good results for hotels can  come through meaningful engagement with guests and understanding of their needs.”

Aegean Sky is an excellent example of a Greek hotel which has grasped the challenges of tourism’s changing face and is adjusting its operation and policies to constantly meet guests’ needs.

The hotel is working closely with SoMaFusion, a digital communications agency in London, specialising in hospitality, and has developed an impressive engagement history, both face to face and online, constantly improving its services and offering exactly what its guests need.

Sofia Gkiousou,  Strategic Planning and Communications Manager and Manolis Mavrantonakis, Systems Manager for SoMaFusion, said:

This excellent result follows a high level  of planning and investment as well as a policy based on building meaningful relationships with guests, constantly reviewing services based on face to face and online reviews and taking advantage of all communication channels.”

The Travel Republic reviews are highly trusted as guests can only  submit a  review once they have made a booking and returned from  their stay, making  their reviews 100% genuine. Customers are asked to rate their hotel experience from 1 (terrible) to 5 (excellent).  To be included in the list, hotels need to receive 25 or more reviews during the year.

 

The Travel Republic favourite hotels in 2010 list can be found on: http://blog.travelrepublic.co.uk/your-favourite-hotels-in-2010

Aegean Sky is  an outstanding hotel  complex, combining high quality accommodation with personal service in Malia, Crete. (http://www.aegean-sky.gr)

SoMaFusion is a digital communications agency in London, specialising in hospitality (http://www.somafusion.com)

SoMaFusion has been working with Aegean Sky for over three years, currently handling all digital communications and outreach campaigns.

Contact: Sofia Gkiousou for all information regarding Aegean Sky and SoMaFusion, including relevant photographs, quotes and interview requests press@somafusion.com +44 (0) 20 8144 9327 skype: somafusion