UK Government

Insolvency Service (National): Insolvency Service investigators stamp out Liverpool mailing company

Press Release   •   Dec 16, 2009 11:18 GMT

Liverpool-based Jaguar Mailing Systems Ltd has been wound up in the High Court after repeatedly sending unsolicited stationery to businesses then pursuing the recipients for payment.

Investigators working for Companies Investigation Branch, an arm of the Insolvency Service, found the company’s telesales team targeted junior and inexperienced employees.  These staff members were talked into agreeing to delivery of the stationery (labels for franking machines) but no attempt was made to ascertain that they were authorised to place such an order.

The Investigators further found that Jaguar Mailing Systems Ltd:

  • Continued to pursue businesses which had already advised they did not wish to receive further calls and had demanded their details be removed from the company’s database.

  • Sent labels to businesses when the mailing company knew or ought to have known that they were not wanted
  • Charged a restocking fee (of up to 25% of the invoice value) if the customer returned the labels and refused to accept returns unless this fee was paid.

    The High Court found that it was expedient in the public interest that the company be wound up.

Colin Cronin, Investigations Supervisor  of the Insolvency Service’s Companies Investigation Branch in Manchester said:

"The Insolvency Service investigations team will pursue companies that persist in using misleading sales tactics in order to dupe customers and will take steps to close down such companies where appropriate."

Notes to editors

1. Jaguar Mailing Systems Limited was incorporated in March 2001. Its registered office and trading address is at Queens Dock Commercial Centre, Suite 302, 3rd Floor, Mariners House, 67-83 Norfolk Street, Liverpool L1 0BG. 

2.  The petition to wind up the company in the public interest was presented under s124A of the Insolvency Act 1986 on 7 October 2009. The company was wound up on 1 December 2009.

3. The Insolvency Service carries out confidential enquiries on behalf of the Secretary of State for Business, Innovation and Skills through Companies Investigation Branch.

4.  The Insolvency Service administers the insolvency regime investigating all compulsory liquidations and individual insolvencies (bankruptcies) through the Official Receiver to establish why they became insolvent. The Service also authorises and regulates the insolvency profession; deals with disqualification of directors in corporate failures; assesses and pays statutory entitlement to redundancy payments when an employer cannot or will not pay employees; provides banking and investment services for bankruptcy and liquidation estate funds; and advises ministers and other government departments on insolvency law and practice.

5.  All public enquiries concerning the affairs of the companies should be made to: The Official Receiver, Public Interest Unit, 2nd Floor, 3 Piccadilly Place, London Road, Manchester, M1 3BN. Tel: 0161 234 8531


Further information about the work of The Insolvency Service is available

Media Enquiries should be directed to:  Lynne Nasti, Press Office Manager, Insolvency Service, 21 Bloomsbury Street, London, WC1B 3QW Telephone: 020 7674 6910 or Ade Daramy, Press Officer on 020 7596 6187.


NDS Enquiries 
Phone: For enquiries please contact the above department