London Start Up Alterkeys tops Airbnb’s safety with the help of Zurich

Press Release   •   Jun 11, 2013 09:58 BST

Alterkeys, the online platform that connects travellers with homeowners who are willing to rent out their homes or extra space, has reached an agreement with Zurich Insurance Company.

The partnership has been formed to ensure the safety of both travellers and property owners. Now, all users of the website can feel protected when travelling or renting out their home and the best part is, users face no extra cost to be covered by the insurance. Each user is automatically protected by the free insurance cover of up to € 500,000 against damages or theft that may occur during a guest’s stay.

By securing this agreement, Alterkeys leads the peer-to-peer home rental market in terms of safety & security. From rooms to apartments, castles and boathouses, the platform provides and protects unique accommodation to suit all tastes and budgets, making guests feel at home anywhere in the world.

"Today's travellers want to go a step further. They want to feel at home without actually being there and still feel protected," says Chema González, CEO of the company. He then added, "Alterkeys protects your home no matter where it is, whether it’s in New Zealand, Costa Rica or Scotland, we offer the market's most comprehensive policy."

The Alterkeys booking process also has a policy to guarantee "100% traveller satisfaction". Reservations are made at no extra cost to the guest and if the property is not as it was published in the ad, the guest has a 24 hours period after their arrival to cancel the stay. In such a case, the company either reimburses the customer’s payment or offers a similar alternative property to stay in.

The peer-to-peer home rental experience is a win-win opportunity for everyone and now with this online portal, it is free of risk.

Alterkeys launched in late 2012. The company is headquartered in London and has an additional office in Madrid, Spain. What started as a team of three people working from home is now a team of 19 people and we are planning to open another office in Europe by the end of the year.

Alterkeys now has over 40,000 properties listed around Europe and this number is growing by around 1,000 new properties every week. We will also cover The US, South America and Asia by November this year.

We, the three founders, raised some Friends & Family seed investment and now we are in the middle of a fund raising round with several Venture Capitals.