Marketforce Business Media

Marketforce to host 17th annual conference on The Future of Retail Banking: Europe on 7th & 8th March in Vienna

Press Release   •   Jan 11, 2016 09:44 GMT

Retail banking continues to evolve in the face of technological development and new customer expectations. Join us in Vienna at this must-attend conference to network and learn from your peers at a critical time of change.

Covering the key strategic changes in the industry alongside practical case studies, The Future of Retail Banking: Europe includes industry leaders from some of the largest retail banks, including: UniCredit Bank, AIB, RaboBank, BNP Paribas, Société Générale, and more.

Expert speakers will outline how to meet the needs of the modern customer and what the next generation of branches will look like. The agenda will address the challenges of creating a more innovative banking culture, preparing for the data revolution, and taking advantage of new channels.

Topics to be discussed:

  • Taking advantage of the power of omnichannel and mobile to provide an integrated customer experience
  • Fostering innovation in your culture to become a leader in your industry
  • Harness the potential of data to unleash new insights
  • The digital branch: a modern experience for a new customer
  • Utilising technology to stay ahead of the competition

"The sense of innovation underpinning the two days was fascinating, and left one more optimistic about the industry"

Director & Global Head of Strategy Implementation, HSBC

"Very good content, good mix of commercial insights, risk and technology, organizational matters"

General Manager, KBC Group

Please visit the website for more information on the programme and speakers. For any queries call +44 (0)207 760 8699 or send an email at

Established in 1987, Marketforce Business Media has over 25 years experience of delivering high quality strategic events and B2B communications.

We produce and manage over 60 industry leading B2B strategic conferences, training courses, lecture series and webinars every year, as well as providing insights through reports and surveys. Utilising our expertise and strong relationships with key experts, we create interactive events that deliver superb learning and networking experiences. Our events take place across the UK and Europe and cover: Financial Services, Energy & Utilities, Transport & Logistics, Customer Experience, Media & Broadcasting and Economics & Regulation.