Membrain integrates sales improvement software with Zendesk Inc.’s customer service platform.
The integration allows Zendesk customers to quickly integrate with Membrain and improve their sales performance, while delivering a powerful service experience using Zendesk’s customer service platform.
Customer service interactions are instantly available to sales professionals within Membrain, providing enhanced insights that will help improve their performance. The integration can also create new accounts in Zendesk, enabling an efficient account hand-over from sales to customer service. Membrain administrators can enable the integration from the integrations page.
“Together, the Zendesk and Membrain combination provide organizations deeper intelligence into each account, helping them provide the best possible customer engagement from initial contact throughout the customer lifecycle,” says Henrik Öquist, COO of Membrain.
Membrain’s sales improvement software is based on the proven success factors in complex sales, helping business-to-business sales organizations achieve greater results. Zendesk, Inc. is a leading provider of cloud-based customer service software, dedicated to helping organizations build better relationships with their customers.
Membrain is a sales improvement platform for teams working with complex B2B sales. Membrain allows you to continually fine tune your sales process and pinpoint where coaching is need to ensure your sales people make their numbers. Membrain has won the prestigious Top Sales World Gold Medal for CRM two years running and has the highest Net Promoter Score (NPS) of all CRM vendors in the latest G2 Crowd Report. More information: http://www.membrain.com.