MITIE secures facilities management contract on Land Securities prestigious new development

Press Release   •   Jan 25, 2010 20:16 GMT

MITIE, the strategic outsourcing and asset management company, has secured a new three-year contract with a total value of £6m to provide facilities management services to Land Securities’ prestigious new building, One New Change in London. 

One New Change is part of Land Securities’ central London development pipeline and is currently under construction but is taking shape as a world-class contemporary building designed to complement its historic neighbour, St Paul’s Cathedral. The mixed-use scheme, was designed by architect Jean Nouvel, and will offer 340,000 sq ft of prestigious office space and 220,000 sq feet of shops, cafes and restaurants as well as a public roof top terrace offering spectacular views of St Paul’s, in the heart of the City. 

The building is due to be completed and fully operational in Autumn 2010, when it will lead the transformation of the City into a seven-day shopping and leisure destination with a difference. MITIE will be gearing up its mobilisation teams to phase in its services as the building nears completion ensuring that a first-class facilities management operation will be in place from the day the building opens. 

MITIE’s facilities management team will be responsible for managing the building to make sure that it is clean and secure, that visitors to the building’s reception area are looked after and that the mail is delivered efficiently.

Patrick Stirland, Managing Director of MITIE’s Facilities Management division commented: 

“Land Securities is a core and deeply valued client to MITIE and we are delighted to be extending the portfolio of services that we provide to it with the facilities management contract for the prestigious One New Change building. 

“The role of MITIE at One New Change will be to provide tourists, shoppers, visitors and workers with positive, memorable experiences. Matching the world-class nature of One New Change with world-class service is essential. Creating a positive, lasting first impression will be instrumental in all of the services that MITIE will be providing. From the moment a visitor walks through the door to the time they leave, it is imperative that at every touch point opportunity, the service delivered is personal to each customer’s needs and represents the visions and values of Land Securities at One New Change. Attention to detail will be important, and we will partner with Land Securities in providing a positive experience to all visitors.” 

Mike Fitton, General Manager for Land Securities said: 

“After an extensive procurement exercise, we awarded the facilities management contract to MITIE because we felt they understood and could help to fulfil our vision for the One New Change building. We look forward to working with them in a place that will transform the local area, providing world-class, state of the art office space and one of the largest retail spaces in Central London, creating the City’s first major retail destination.” 


For further information, contact:

David Revis, Investor Relations and PR Manager, MITIE Group PLC
T: 020 7034 7306, M: 07979 702465, E:

Or visit

Notes for editors

What is MITIE?
We’re the strategic outsourcing and asset management company.

What does that mean in practice? Providing everything from strategic consultancy, to world-class delivery on the ground. From long-term infrastructure planning, to facilities management, property and engineering services. Our strategic input can add value at the highest level, while our practical management expertise can save customers money and maximise their returns.

At the same time, it’s not just what we do, but how we do it that makes us different. Our people are passionate about what they do, committed to working in partnership with their clients, and will always look for a fresh answer to a new challenge.

We work with our clients in three ways; some take full advantage of our whole range of expertise by buying the whole suite, others may only need one aspect of what we do:

Strategy and consultancy

+ Facilities and project management

+ Service delivery

In other words, we think, we manage, and we deliver.

The thinking phase is all about finding strategic answers to long-term challenges about assets and resources. Facilities and project management puts those plans in place, and our unrivalled range of services is one of the best in the business.

There’s a lot more to MITIE than you probably think. We’re a big company with big ambitions - a leading FTSE 250 support services business, with more than 54,000 people, revenues in excess of £1.7bn, and a reputation for being the best.