Original Software Helps Customers Achieve a Quick ROI
AQM vendor bucks conventional tester wisdom which says that achieving quality is difficult
15th December 2011, – In its annual round up and planning for the year ahead, Original Software, a leading Application Quality Management (AQM) vendor, renowned for its innovative technology, reveals how it continues to break the mould in application quality, by driving down the cost and risk of software delivery projects. Several customer examples confirm how the software vendor has helped deliver a proven ROI in months rather than years.
Coca-Cola, a global leader in the beverage industry, often reluctant to comment on the IT suppliers it uses, needed a solution which would enable them to build rapid and maintainable automation. It found this unique combination with Original Software and in a partnership which has continued for over 8 years. Gerald Weichselbraun, Quality Manager, at Coca-Cola Computer Services said: “The Original Software solution enabled the QA team to create a wide range of automated tests and help maintain the high quality of the BASIS application used by many bottling plants around the world. Around 130 Test Cases with about 3000 Scripts comparing 200,000 individual screens have been recorded over time and are readily available to run business process related tests in a short time. It has saved the team many hundreds of man-hours and means that BASIS can be assured to a level just not possible manually, supporting Coca-Cola’s mission of delivering quality to their business partners in a timely manner.”
RSC Equipment Rental serves as a vital and trusted partner for thousands of customers in construction, industrial, petrochemical, governmental, and manufacturing businesses across the United States and Canada. With Original Software, RSC is now automating over 30% of its test cases and executing its regression tests almost 3 times faster. Cynthia Pangan, QA and Change Management said: “It used to take approximately 10-15 users and 2-3 days for each to test each release. With TestDrive, we are now able to accomplish this with 1 user in 1 day. We have gone from a product release cycle of once a quarter to once a week. If we did not have TestDrive, there is no way we could get all that testing done manually within a week.”
The testing market place is crowded with smaller, niche, code-driven open source testing vendors and a handful of large multi-nationals, with the ability to charge enormous amounts for maintenance renewals. Original Software reports that it is bucking the conventional tester wisdom that says it’s difficult for business to achieve quality with a trusted partner.
NYSE Euronext is a leading global operator of financial markets and provider of innovative trading technologies. Paul Cassell, Vice President of QA, said: “In terms of the perfect vendor, I’d much rather have a small contact group. It makes me feel really comfortable working with Original Software – they can answer both the business and technical questions that I might throw at them without having to go through ten people.”
Taking risk is a necessary evil in order to obtain competitive advantage, especially in today’s economic climate. However, unmanaged risks in software development can have disastrous consequences. Application failures can lead to a loss of external and internal confidence, cause damage to brands and ultimately have a negative effect on revenue streams. One of the largest banking and financial services organisations in the world turned to Original Software to help combat the risks associated with its fast adoption of new applications and technologies. “The solution from Original Software has helped us to significantly reduce the business risk of poor quality. Prior to using TestDrive, we didn’t have the time or resource during each release cycle to test over 200 mortgage application scenarios – the testing simply wasn’t being carried out. Now with Original Software’s help, it takes us just 4 hours to run test cycles, and that’s a massive improvement on not doing any!”
Quality needs to be addressed at all layers of the business application. The Original Software solution suite enables users to check every element of the application – from the visual layer, through the underlying service processes and messages, as well as into the database. Original Software offers a solution that is code-free and requires no programming skills by the users. This philosophy empowers all users to define and execute their tests without the need to use any kind of code and is particularly useful when business users carry out User Acceptance Testing of business-critical ERP applications such as Oracle or SAP.
Craig Armstrong, IT Project Manager at Wales & West Utilities was quoted as saying at the start of 2011: “Our testing process has to be as seamless and pain free as possible, so integration of the tools was another key factor in our decision making. We were extremely impressed with the level at which Original Software’s solution suite was integrated. This will enhance the user experience and provide an end-to-end solution for our application quality strategy. Our business resources are called upon to complete User Acceptance Testing as and when required. Since testing isn’t their primary role within the organisation, we needed a solution that offered our users an intuitive experience. We reviewed all the leading vendors in the market place, including HP, for a solution that would help ease the burden of our applications testing. The Original Software suite of testing solutions ticked the “ease of use” box like no other application suite we reviewed within the testing application market.”
Qualify is a complete Application Quality Management (AQM) solution, uniting all aspects of the software quality lifecycle from requirements through to deployment. It provides an integrated approach to solving a company’s quality process and management challenges.
TestDrive-Assist and TestDrive are fully integrated solutions that allow companies to manage the journey to automation in a seamless and painless manner. TestDrive-Assist, discreetly captures tests while they are performed, including what is happening within the application. It also provides an audit trail and clear information for reproducing bugs. Its ability to automatically migrate these tests to an automated test script in TestDrive is a unique and powerful enabler for customers wanting to move to automation quickly and easily.
Original Software can also manage the test data environment with TestBench. The solution addresses the validation of database effects during a test. TestBench ensures that for any test, whether manual or automated, the database effects form part of the results of the test execution. It also helps with compliance, as the need for data privacy extends beyond production systems to test data as well.
“It’s great to hear these success stories across a range of industries, applications and technologies,” concluded Colin Armitage, CEO at Original Software. “What is really interesting is how each of our clients view the benefits they have gained in different ways. For RSC it has enabled them to remove a road block from their development process and speed up their time to market. While our banking client has been able to achieve a depth and breadth of coverage that is impossible to achieve through manual testing alone.”
With a world class record of innovation, Original Software offers a solution focused completely on the goal of effective quality management. By embracing the full spectrum of Application Quality Management across a wide range of applications and environments, the company partners with customers and helps make quality a business imperative. Solutions include a quality management platform, manual testing, full test automation and test data management, all delivered with the control of business risk, cost, time and resources in mind.
More than 400 organisations operating in over 30 countries use Original Software solutions. Current users range from major multi-nationals to small software development shops, encompassing a wide range of industries, sectors and sizes. We are proud of our partnerships with the likes of Unilever, Euronet, Intuit, Pfizer Pharmaceutical (Ireland), HMV, DHL, Coca-Cola, Skandia, HSBC and many others.
You can read the latest software testing case studies from our customer library, where you can learn more about our holistic approach to application quality.