payday loans

Payday Loan Fees Ordered To Be Refunded

Press release   •   Mar 28, 2012 13:02 BST

A payday-loan firm based in Edmonton has been given an order to refund the fees charged on certain loans. The loan outlet has its other five branches located in Victoria.

Dating back to 2009, Cash Store Financial working under the banners Cash Store and Instaloans, was charged by Consumer Protection B.C. to reimburse for the additional fees which was charged to sanction advances via cash cards. Customers received the sum in the form of a loaded cash card instead of cash amount for which they were required to pay extra. It was concluded as per the nonprofit consumer's inspection that the company had been charging more than the maximum legal amount of $23 per $100 on the loans.

However, Cash Store Financial further said that the use of the cash card by a third-party financial institution was strictly optional.

The company had been ordered to pay back the additional fees charged from consumers from Nov. 1, 2009, to March 23, 2012. As per Manjit Bains, the vice- president of corporate relations for Consumer protection, the amount must be paid back to the consumers within 90 days and they must also provide the proof of repayment within 120 days. He further cleared that this decision has given a transparency to the industry and to the consumers that consumers must never pay more than $23 for every $100.

Bains also said that she did not know that how many of the customers were entailed in it but she thinks that repayment could total several million dollars and range from $7 to $21 per cash card. She stated that 700,000 loans are issued annually by all payday-loan firms in B.C. She further told that the investigation of November 2010 included several stores. In November 2010, Cash Store Financial had been ordered to refund the extra fees to the customers. However, the company also requested to amend the decision. It ended up last week. with the final announcement on March 23. Bains also said that they had entailed with the business to further assure that they had enough time to understand the law and they must get a chance to rectify their actions. Besides refunding the amount to the consumers and complying with B.C. payday loan legislation, cash store was ordered to pay $25,000 as an administrative penalty.

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