Preact celebrated victory at the glittering Sage Circle of Excellence award ceremony in Newcastle last week after being crowned Sage ACT! software Business Partner of the Year 2009.
Sage, a leading provider of business management software, presents this award to its top performing Business Partner, and Preact were very proud to receive this award ahead of over 100 other organisations.
On presenting the award, Paul Stobart, CEO, Sage UK stated, I’m delighted to present this award to Preact. Our Business Partners are massively important to us and it’s great to see Preact doing so well this year.’
This prestigious accolade marks another high in a successful year for Preact that has seen the company expand its operations and continue to develop and deliver innovative solutions within the customer relationship management (CRM) industry including a new online CRM resource portal and on-demand software training.
Like most businesses in the UK, Preact has seen challenging trading conditions but has continued to enjoy growth by benefiting from the increased focus that businesses have made to protect their customer base.
Managing Director, Selom Bulla explains 'Many businesses have heeded the lessons of the last recession by concentrating their efforts on retaining their most valuable asset – their customers. This is where ACT! and our other customer relationship management solutions come into their own. Throughout the year we have worked with businesses of all sizes from sole traders to multi-national organisations and helped them to prosper in tough times through an improved understanding of their customers. Our systems enable businesses to deliver better sales and service operations which directly impact the bottom line'.
Preact works with a wide range of CRM systems and helps businesses choose the best software for their needs as Selom continues, 'Finding the right CRM system can be a confusing process but the reason that so many businesses choose Preact is because we take time to understand their requirements and our team offers an independent perspective. We demonstrate to our customers how a simple, cost effective solution such as ACT! can create a significant return on their investment’.
This award coincides with the company's relocation from Taplow to new, offices at Vanwall Business Park, Maidenhead, that will accommodate its expansion as Business Development Manager, David Brettell comments, 'By using the same systems we implement for our customers, we have more than doubled our turnover in little over 3 years and we've simply run out of space, so we're eagerly anticipating moving into our new offices which will provide us with a stronger platform on which to build on this success. This accolade is a fantastic honour and reflects the hard work that our team have put in to make us the leader in our field and it's perfect timing to celebrate our move!'
Ian Mennie, Technical Manager adds, 'We are a local success story. We're now the UK’s leading Sage ACT! business partner, and it's the high level of commitment from our largely local team that has got us there. We will work hard to continue to deliver on our brand promise of ‘exceeding customer expectations’. Everyone at Preact is responsible for this award, and we are proud that we have been recognised for our hard work and dedication.’
Since 1993, Preact has helped numerous organisations select, implement and achieve tangible results with CRM. As an accredited supplier of four distinct solutions, ACT!, GoldMine, Sage CRM and Microsoft Dynamics CRM we offer customers the benefit of a broad view of the CRM market.
At Preact we believe in providing impartial pre-sales advice combined with proven implementation skills to help businesses gain rapid and long term benefits from their investment in CRM. We understand the competitive advantage that CRM can leverage by sharpening sales, service and marketing efficiency so our experienced consultants work closely with clients to design and deploy systems precisely in line with individual businesses needs.
We complete over 150 CRM projects each year for customers in numerous industries with varying sized deployments from 1 to 200+ users. Our Microsoft Gold Partner certification and our status as a leading Sage partner and top 10 FrontRange Solutions business partner reflects our ability to deliver complex and innovative solutions.
Our recent CRM projects have included implementations for John Lewis Plc, ThomsonLocal.com, Scottish & Southern Energy, Cranfield University, DPAS Dental Plans, Europa Worldwide Logistics and Constructionline.