Red Marlin

Pro-Align further improves its aftersales support with expansion programme

Press Release   •   Jul 02, 2012 15:00 BST

Leading wheel alignment specialist, Pro-Align, has expanded its headquarters facility as part of an ongoing development programme designed to further improve its industry leading levels of customer service and support.

The company’s Towcester site has seen a number of significant investments in recent weeks including the construction of additional warehouse space and the refit and expansion of its in-house machine build and service areas. Indeed, these new work areas are now double the size of the previous facilities and are kitted out to ‘race team’ quality reflecting the company’s exacting standards.

What’s more, the business has also expanded its administration and aftersales offices in order to accommodate several new recruits to the business. Pro-Align has also taken delivery of five new transporter vans to ensure prompt delivery and service throughout the UK.

“We pride ourselves on surpassing our customers’ expectations, so it’s important that we continue to invest in all of the key areas that set us apart,” comments Paul Beaurain, managing director, Pro-Align. “These changes to our infrastructure will ensure that despite record demand for our range of Hunter equipment, we will be able to raise the game further still by offering even better levels of aftersales support and service.”

As a result of the investment made by Pro-Align, it will be able to hold a greater stock level of spare parts and machinery, including its premium Hunter RX45 scissor lift which will now be held as a stock UK item for the first time. Improved efficiencies in workflow, machine build and stock control will mean that customers will benefit from even faster response times.

“These changes form part of our long-term development plan for both the business and our facilities,” continues Beaurain. “Following our record-breaking 20th year in 2011, it’s fantastic to see that the enthusiasm, passion and growth within the business remain as strong as ever.”

To find out more about Pro-Align or its award-winning range of Hunter equipment, visit www.pro-align.co.uk.

Notes
Pro-Align is one of the UK’s leading independent suppliers of wheel alignment and wheel service equipment. Its advanced systems are used by many vehicle manufacturers, franchised dealer groups, independent workshops, motorsport specialists and vehicle technology consultancies. Pro-Align is the sole UK distributor for the Hunter range of wheel aligners, balancers and tyre changers.