Romford, 22nd December 2015: Neopost Ltd is pleased to announce the signing of a 3 year contract with Royal Mail to provide managed services, software and systems relating to Dispatch Manager Online (DMO) and Worldwide Dispatch Manager Online (WDMO) for Royal Mail and Parcelforce respectively.
This new contract replaces 2 previous contracts covering DMO and WDMO that date back, in the case of WDMO, to 2003. The new contract consolidates the provision of the services, software and hardware that comprises Royal Mail and Parcelforce’s on-line shipping services into a single contract with Neopost.
Under the terms of the contract, Neopost will upgrade the support services it currently provides for the 2 systems, and ensure that the software and hardware is continually upgraded in advance of projected parcel volume increases. In addition, Neopost will work closely with Royal Mail and Parcelforce to enhance the functionality and performance of DMO and WDMO in line with the evolving needs of shippers and their customers for increased flexibility, visibility and processing speed in the future.
Mike Stone, Managing Director of Neopost Ltd commented: “We are very proud of our relationship with Royal Mail and Parcelforce and are delighted that they have reconfirmed their trust in Neopost to deliver a market leading service with this new contract. It has been a long and detailed negotiation process and we are now looking forward to developing DMO and WDMO to meet the needs of Royal Mail and Parcelforce over the coming years as they consolidate their leadership position in the UK parcels market”.
Neopost is the number two global provider of mailing solutions and a major player in digital communications and shipping solutions. Its mission is to guide and support organizations in how they send and receive communications and goods, helping them better connect with their business environment through hardware, software and services.
Neopost supplies innovative user-friendly solutions for physical and digital communications management for large enterprises and SMEs, as well as shipping processes for supply-chain and e-commerce players.
With a strong local presence in 31 countries and over 6,000 employees, Neopost works closely with a network of partners in order to market its solutions in more than 90 countries. In 2014, Neopost reported sales of €1.1 billion.
Neopost is listed in Compartment A of Euronext Paris and belongs notably to the SBF 120 index.
Find out more at www.neopost.co.uk