​Stronger management commitment needed to ensure resilient organizations

Press release   •   Mar 24, 2015 11:01 GMT

A new report by the Business Continuity Institute, supported by certification body NQA, has shown that 6 out of 10 organizations adopt ISO 22301, the international standard for business continuity management. Organizations with strong top management commitment to standardising business continuity practice are four times more likely to adopt ISO 22301 than those who do not.

There are many reasons why an organization would want to embrace ISO 22301, most notably it provides assurance of continued service with 61% of respondents identifying this as a significant reason. By certifying to the Standard, organizations can provide reassurance to their stakeholders that, in the event of a crisis, it will still be able to function. Other reasons include:

  • Reputation and brand management (48%)
  • Reduced risk of business interruption (48%)
  • Greater resilience against disruption (45%)
  • Quicker recovery from interruption (44%)

There are of course barriers that prevent such commitment and those identified were resource constraints (25%), complexity of implementation (19%) and top management buy-in (18%). It is perhaps encouraging that these barriers each had relatively low percentages suggesting that the barriers aren’t that widespread.

If reassurance is one of the primary reasons to commit to the Standard then one can only wonder why many organizations don’t expect the same of their suppliers as supply chains can only be as strong as their weakest link. It could be considered alarming that 82% or respondents stated that their organization does not seek certification to the Standard from their suppliers.

Deborah Higgins MBCI, Head of Learning an Development at the Business Continuity Institute, commented: “It is encouraging that uptake is beginning to increase as organizations recognise the value investing in an effective business continuity programme, however there is still a lot of work to be done, most notably when it comes to persuading other organizations within the supply chain to also adopt ISO 22301.”

Kevan Parker, Head of NQA, stated “ISO 22301 provides an excellent framework for building organizational resilience and the benefits of adoption are becoming increasingly recognised. This is very positive but, as highlighted, a supply chain is only as strong as the weakest link; it is a responsibility of those with ISO 22301 certification to lead their peers towards adoption and elevate organizational resilience to total supply chain resilience.”

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Notes to the editor:

  • Note to the online survey: respondents were from 69 countries. The total number of respondents was 560.
  • A copy of the report can be downloaded from the BCI website (registration required).
  • NQA is a UKAS accredited certification body for ISO 22301 business continuity management systems.

About the Business Continuity Institute

Based in Caversham, United Kingdom, the Business Continuity Institute (BCI) was established in 1994 to promote the art and science of business continuity worldwide and to assist organizations in preparing for and surviving minor and large-scale man-made and natural disasters. The Institute enables members to obtain guidance and support from their fellow practitioners and offers professional training and certification programmes to disseminate and validate the highest standards of competence and ethics. It has circa 8,000 members in more than 100 countries, who are active in an estimated 3,000 organizations in private, public and third sectors. For more information go to:

About NQA

NQA is a leading assessment, verification and certification body and works in partnership with a wide range of businesses, government departments and charitable organisations to help improve performance in quality, environment, health & safety and business continuity management.
NQA holds accreditation from UKAS and ANAB (the respective national accreditation bodies of the UK and USA) and has one of the widest scopes of accreditation, including quality, environmental, information security and business continuity management systems. In addition, there are a number of sector specific schemes covering suppliers to the automotive and aerospace industries.
NQA has issued around 33,000 certificates of registration in 70 countries. For more information go to: