The Teleopti CCC workforce management solution is now available for your smartphone and tablet through two cutting edge web based tools for management and employees who need access to the right information regardless of when and where.
Increased management control
Take control on the go with your vital contact centre KPIs available on your smart phone or tablet - Teleopti CCC Anywhere
Increased employee adherence
Schedules and preference handling on the web whenever and wherever you are - Teleopti CCC MyTime Web
Teleopti CCC Anywhere
Today’s managers need real time intelligence on the go, tools that help them keep an eye on their operations from anywhere at any time!
Teleopti CCC Anywhere is a mobile dashboard that lets you keep track of your contact centre’s availability and SLA, forecasted and actual volumes as well as planned and actual resources. Its clean interface, intuitive navigation and natural touch gestures allow you to get things done quickly, easily and with style.
Teleopti CCC MyTime Web
View schedules, input work time preferences and availability and communicate in real time, from the office or from home, from a PC, Mac, smartphone or tablet.
Teleopti CCC MyTime Web allows agents to stay in touch with their schedules and supervisors and get notified of last minute changes wherever they are. Increase efficiency, improve communication and adherence and empower your agents all in one solution.
Would you like to know more about the advantages with Teleopti CCC Anywhere and Teleopti CCC MyTime Web? View the resource links on the top right hand side of the page and contact email@example.com today!
TELEOPTI is the leading provider of solutions for strategic Workforce Management as well as Telecom Expense Management.
The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operational efficiency and provide the highest levels of service.
Teleopti, established in Stockholm, Sweden in 1992 operates through a comprehensive network of partners. Visit our website www.teleopti.com to find out more.