VisitScotland

Thank you Glasgow for the magic

Press release   •   Mar 04, 2015 12:31 GMT

The people of Glasgow have received a special thank you for their part in welcoming the world during 2014.

On the eve of the 2015 Scottish Thistle Awards, former Miss Scotland Nicola Mimnagh, on behalf of the country’s tourism industry, delivered a giant ‘Thank You’ card, and locally made thistle-shaped cake-pops to Buchanan Street, to publically thank the city and its residents for the warm welcome provided during the major events of last year.

The Scottish Thistles Awards national final, part of the Scottish Tourism Week Signature Programme, will be held at the Crowne Plaza on Thursday 5th March.

2014 was an unforgettable year for Scottish tourism, with the Commonwealth Games, the Ryder Cup and the Year of Homecoming providing a chance for the country to shine on the international stage like ever before.

It showed the world that Scotland is a country with the capacity, the capability and the confidence to host major events.

Recent figures over the times of the Games and the Ryder Cup resulted in record international tourism spend during peak holiday season, whilst the 12 days of Commonwealth Games saw almost 700,000 visitors descend on Glasgow and the city praised for its friendly atmosphere.

Last week, figures from the Association of Scottish Visitor Attractions revealed an overall increase in visitor numbers in Glasgow of 12%, with anecdotal evidence suggesting that the 2014 Commonwealth Games had contributed significantly to the rise.

Stephen Carter OBE, VisitScotland Board Member and Chair of the Scottish Thistle Awards Industry Panel, said: 

Our warm welcome is one of the many reasons why people visit Scotland. Last year Glasgow gave a master-class in hospitality with everyone from Clydesiders and coffee shop staff, to taxi drivers and tradesmen contributing to the infectious buzz of 2014.

“Undoubtedly their passion and enthusiasm during the Games and events like the MTV Awards made for an incredible year which is why we wanted to thank everyone in Glasgow for playing such an important role in the success of 2014

“The Scottish Thistle Awards is all about celebrating excellence in Scottish tourism, particularly when it comes to customer service, it was therefore only fitting to thank Glasgow for creating a welcome to remember in 2014.”

Led by a panel of industry experts, the Awards celebrate tourism businesses or suppliers across the region who have gone the extra mile to offer an outstanding visitor experience.

With a particular focus on customer service, this year, for the very first time, members of the public were invited to nominate their tourism champions, with judges determining the final winners. Entries were made across a range of different categories including Friendliest Pub, Most Hospitable Hotel, and Our Warmest Welcome.

The Scottish Thistle Awards is led by a panel of industry experts from several organisations including VisitScotland, the Hospitality Industry Trust Scotland, Scottish Tourism Alliance, Highlands & Islands Tourism Awards and the Scottish Licensed Trade Association.

For further information on the Scottish Thistle Awards visit www.scottishthistleawards.co.uk.

Notes to Editors

  • Follow us on twitter: @visitscotnews
  • VisitScotland is Scotland’s national tourism organisation. Its core purpose is to maximise the economic benefit of tourism to Scotland.
  • The organisation has three key roles:
    1. To market Scotland to all parts of the world to attract visitors
    2. To provide information – and inspiration – to visitors and potential visitors so they get the best out of a visit to Scotland
    3. To provide quality assurance to visitors and quality advice to the industry and partners to help the industry meet and strive to exceed customer expectations
  • VisitScotland works together with tourism businesses to make tourism a success for everyone and ensure the industry continues to grow.
  • The organisation employs 700 people and has offices and VisitScotland Information Centres across Scotland.
  • According to a recent Deloitte study, the tourism economy supports 270,000 jobs in Scotland in 20,000 diverse businesses. The same study calculates that the tourism economy contributes £11 billion annually (direct and indirect impact, including day visits) and supports around 10 per cent of employment in Scotland. Almost 16 million tourists take overnight trips to Scotland.
  • For VisitScotland’s press releases go to http://www.visitscotland.org/media_centre.aspx, tourism statistics and frequently asked questions go to http://www.visitscotland.org/
  • Where possible, a Gaelic speaker will be made available for broadcast interviews on request (Far an tèid iarraidh, agus far am bheil sin nar comas, bruidhinnidh neach le Gàidhlig aig agallamh)
  • For holiday information on Scotland go to www.visitscotland.com
  • For information about business tourism in Scotland go to www.conventionscotland.com

Year of Food and Drink 2015

  • 2015 is the Year of Food and Drink, a celebration of Scotland’s natural larder and the role that food and drink plays in shaping our economic success.
  • Scotland generates over £2.5m per day through food and drink tourism.
  • A series of themed months will create an appetite for key areas of Scotland’s food and drink industries – from seafood and whisky to berries and high-quality meat
  • For more information, visit www.visitscotland.com/tastescotland