Axios Systems

Turner Construction Company awarded Axios North America Implementation of the Year for implementing Digital Transformation with ITSM

Press release   •   Mar 13, 2018 17:33 GMT

Washington D.C., USA – January 22, 2017: Axios Systems, a pioneer of “Fit for Purpose” IT Service Management (ITSM) and IT Operations Management (ITOM) cloud solutions, is delighted to award its Implementation of the Year award to US-based construction firm, Turner Construction.

Turner is one of the largest construction companies in the United States and is present in over 20 countries worldwide. Employing 9,000 people, the company completes $11 billion worth of construction on 1,500 projects each year.

Turner received the Implementation of the Year award – selected by a panel of Axios IT Management experts – following its commitment to adopt and deploy the comprehensive suite of services provided by assyst, the leading software solution from Axios.

The organization is focusing on ‘Shifting Left’. With the implementation of the self-service portal and Service Catalog, Turner will empower end users through an omni-channel support capability to easily self-manage their technology services and requests. Through the implementation, Turner is also able to provide a modern digital workplace customer experience for employees to boost productivity and increase end user satisfaction.

Key assyst capabilities, such as empowering the Digital Workplace, Request Fulfilment, Knowledge Management, Workflow and Incident Management will enable Turner to modernise their support channels, operate more efficiently and remain committed to the Continuous Service Improvement model.

Tamara Cole, Service Desk Manager at Turner Construction Company said: “At Turner, we were looking for a solution that would help us improve how we support our business. We implemented a solution that helped us obtain our initial goals with scalability to help us realize our future goals.”

Markos Symeonides, Regional CEO at Axios Systems said: “We are delighted to present Turner Construction Company with our top implementation award. This is a company that has exemplified what it means to be an Axios partner and we could not be happier with the progress being made, especially with their self-service digital workplace capabilities.

“Turner is all about service, both in the construction and business sense. Its commitment to continually striving to improve is equally matched by our dedication to providing the best support possible with their IT innovation. I look forward to many more years of partnership.”

About Turner Construction Company

Turner is a North America-based, international construction services company and is a leading builder in diverse and numerous market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees and community. 

About Axios Systems

Axios Systems is committed to delivering innovative IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that help customers not only improve their infrastructure operations, but also enhance service delivery across business functions, including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and its global client base, with a 100% focus on service management technologies.

Axios’ comprehensive, fit-for-purpose solution, assyst, is designed to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges.

assyst is accredited for all 16 PinkVERIFY™ ITIL® processes, and Axios was the first vendor to achieve this within a single solution.

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For further information, please contact:

Axios Systems

Stephen Brunsdon
Phone: 0131 220 4748