Loxysoft AB acquires Dolphin AS and forms Loxysoft Group

Loxysoft AB, which today is the most successful provider of products and services for the contact center industry acquires Dolphin Software AS of Verdane Capital VI, Verdane Capital VII and Via Venture Partners and form Loxysoft Group.

Loxysofts number one position in the market for outbound calls have been made possible with the help of Scandinavia's most effective dialersystem that includes dialer and sales support system Loxysoft Sales and related hardware and infrastructure. After many years of dominance in the Swedish market, we are taking another step in the development and acquisition of Dolphin Software AS, including its subsidiary Dolphin Software AB and ProScheduler AB, forming Loxysoft Group. Also telephone operator Loxytel AB will be included in Loxysoft Group. Following the acquisition of Dolphin Software AS Loxysoft Group has a complete offering, including software, hardware, infrastructure and expertise to secure its position as the leading provider of tools for contact-intensive operations and sales organizations.
- Being the largest in Scandinavia has many advantages for our existing customers and of course it is a competitive advantage that we can showcase reference customers worldwide, says Tobias Sjölander, CEO of the newly formed Loxysoft Group.
Loxysoft has since had great success with the dialersystem and sales support system Loxysoft Sales. Following the acquisition of Dolphin we expanded our product portfolio with Dolphin Contact Center. Dolphin Contact Centre is used by contact centers worldwide and is a leading system for inbound telephony. New in the portfolio are also ProScheduler, Dolphin Q and Social CRM, even those with a global audience and a stable customer base. ProScheduler is a staffing system that helps businesses optimize and streamline their staffing. Dolphin Q is a complete contact center solution for those who use Microsoft Lync as a communication platform. Social CRM manages a company's communications and surveillance in all social channels through a single intuitive interface.
Thus we now supplement Loxysofts focus on outbound calls and efficient sales with Dolphins ability to handle inbound telephony and customer service.
- When two companies complement each other so well that Dolphin and Loxysoft do, then there are synergy effects that are difficult to access otherwise. Dolphin and Loxysoft are combining their operations in Loxysoft Group is an unbeatable combination, says Haakon Smeby, CEO of Dolphin Software AS.
The acquisition of Dolphin Software AS and the incorporation of Loxysoft Group will bring great benefits to both Dolphins and the Loxysofts customer bases and makes Loxysoft Group a global player with the capacity to compete in several different markets and attract a much larger audience. The merger will double the workforce and there will be an expansion of the existing competencies which gives Loxysoft Group and its clients a sense of security for the challenges contacted intensive companies face the coming years.
- Now when all the pieces fall into place, we see a great potential for international growth, says Emma Skygebjerg, CEO of Dolphin Software.
Loxysoft Group will initially have a turnover of 140 million sek and have offices in Östersund, Bräcke, Stockholm, Gothenburg and Oslo. The headquarters will continue to be based in Östersund.

About Loxysoft
Loxysoft is a modern and ambitious IT company that was built up around the dialersystem and sales support system, Loxysoft Sales, huge successes. The result was that Loxysoft in the mid-2000s was ranked as one of the world's five hundred fastest growing companies. Today the company has stabilized with controlled growth and has some 50 employees in three locations in Sweden: Östersund, Stockholm and Bräcke.
With the launch of Loxysoft Flow 2012, strengthened Loxysofts profile as sales support specialists further, while Loxysofts audience multiplied. Nowadays Loxysoft turns to virtually all of the contact-intensive companies and companies with any kind of sales focus.

About Dolphin
Dolphin is one of the leading product and service providers in the contact center and workforce planning industry. Dolphin delivers complete solutions and consulting services to both the private and public sectors, in order from small to large contact centers. With more than 20 years experience in the industry, Dolphin extensive knowledge and a good understanding of all kinds of challenges in the contact center operations.
Dolphin delivers stable and user-friendly systems for handling transactions via both traditional channels such as social media and instant messaging, and Workforce Management (WFM).

About Loxytel
Loxytel AB is a telecommunications operator that delivers telecommunications services to businesses. Loxytel now has the opportunity to deliver telphone systems to companies with operations worldwide. Loxytel grew in 2013 through the acquisition of the company Mobot AB. The acquisition included an IP Centrex telephony platform and the entire staff and their collective expertise. Today Loxytel has solid expertise and experience both within the switchboard, operator services, and telecom strategy. An important strength is that Loxytel possess the experience from both supplier and customer perspective, which implies a very good customer understanding.