Keypoint includes professional voicemail as standard on its new business phone system

Faversham, Kent, UK (mynewsdesk), 17 November 2010 – Kent based cheap business calls supremo Keypoint Communications offers professional voicemail as standard on its business phone system, with call forwarding thrown in as a normal part of the base line package too. The easy availability of previously expensive add ons to “normal” business phone contracts reflects the depth to which Keypoint, as a local player, has become involved in national telecommunications technology. Keypoint now offers a series of incredibly flexible business telephony options throughout all of its commercial comms packages – software based, hugely adaptive methods of controlling and centralising business communications across a wide range of devices and styles of contact.

Keypoint also benefits from being a truly business only concern – which means that, unlike BT or any other of the major nation wide telephony providers, Keypoint’s cheap business calls really are cheap. The business phone system provided by Keypoint is operated on a business only line and run without interference from commitments to huge numbers of residential customers – which, of course, is what happens to all of the national phone providers, and which is why many of their products fail to operate as specified at the time of purchase. Everything Keypoint does, from its professional voicemail and call forwarding all the way through to the most esoteric sounding communications device segueing facilities available on its software based commercial comms networks, is run as a strictly private business to business enterprise, with no pricing or service issues muddied by an involvement with private customers.

Pricing has always been an issue for business customers using the phone line and business phone system packages of major national companies. In part, that’s due to simple greed on behalf of the service providers, who know that most businesses pay their phone bills when they come in without paying too much attention to what is actually on them; but it is, also, partly due to the fact that national phone companies have to subsidise a lot of the work they do for private customers by adding charges to the bills of their corporate clients. Like, for example, their habit of sticking things like professional voicemail and call forwarding into expensive packages that contain a ton of stuff no-one is ever going to use, but which costs lots of money. The user needs the voice mail – and so he or she has to pay over the odds for it because it comes in a bundle with a lot of very expensive functionality.

Keypoint doesn’t need to do this – and so it doesn’t. The result is an affordable, flexible business phone system offering genuinely cheap business calls to its customers at an understandable and maintainable rate.

There’s a lot to be said for localism. The Internet went global and has now devolved itself into a load of almost autonomous local areas where companies are able to trade without getting lost in the mire – and now, understandable, business communications are going the same way. Forget the big guns, who almost have no choice but to charge way over the odds. It’s time to get back with the little guy.