Blog: Taking Unified Communications to the next level

At this year’s ISE, we have the pleasure of presenting the next generation of the Synergy SKY platform, our comprehensive multi-vendor, multi-tenant management solution for unified communications. Among the new features are new branding capabilities and functions for companies wanting to make sure they can provide their users with a familiar look and feel.

Here are some of the key points we’ll be demonstrating at the booth:

• New branding capabilities in the user interfaces and services provisioned through Synergy SKY. This gives customers and resellers the option to use their own logos and colors in the UC and VC service for a homogenous user experience.
• For whole-sale customers, we have further reinforced our multi-tiered provisioning, reporting, monitoring and billing functionality. This functionality has been unrivaled ever since Synergy SKY was launched but with the added branding capabilities mentioned above, customers can easily utilize all this functionality without having to involve another brand name, which in turn means resellers of unified communications solutions can keep their branding intact. No need for "Green Sweaters", “Orange Socks” or any other brand appearing in the solution.
• Boosting the automated provisioning, Synergy SKY has added functionality for automatically creating and managing user accounts on soft clients, virtual meeting rooms and other services - individually or in batches through templates. This makes the management even easier, reduces total cost of ownership and increases value through self-service.
• For Meeting IQ, Synergy SKY’s intelligent real-time resource allocation, we now offer new functionality for dynamic use of MCU resources across multiple MCU brands, based on availability and call requirements. This means you can re-use older equipment, have an easier overview and manage the solution through one single user interface.
• Finally, we have added BYOD scheduling. For organisations where users bring their own computers, tablets, mobile phones and other terminals for their communication, Synergy SKY has integrated functions allowing users to join meetings on the device they prefer. This makes UC and VC meeting scheduling easy for all users.

2014 was a fantastic year for Synergy SKY and many new customers joined our platform, including both small creative start-ups and established global leaders like Tata. Visit us at booth 9-A111 and we’ll explain how Synergy SKY is helping these businesses provide the highest quality unified communications experience, boosting both customers satisfaction and profitability for all parties.

Ståle Reitan, CEO
Synergy SKY