Jun 14, 2012 10:45 BST In June, 2012, Maureen Lundgren-Gomes, Head of Service Desk and Training at Teleopti and the rest of the Teleopti Service Desk Team along with Miska Suves, COO successfully completed the second follow-up SDI Surveillance in order to ensure that we deliver sustainable service desk excellence.
Jun 12, 2012 13:36 BST Opens APAC office in Kuala Lumpur Teleopti continues to expand its global footprint at a rapid pace. Building on its successful international expansion with new offices in Beijing and New York City in 2010 and São Paulo in 2011, Teleopti opens another office in Kuala Lumpur.
May 25, 2012 10:05 BST During the Teleopti Global Forum 2012 the winner of this year’s Teleopti Best Practice Award was revealed –Alfa-Bank (Ukraine).
May 25, 2012 09:52 BST During the Teleopti Global Forum 2012 the winner of this year’s Teleopti Pro Best Practice Award was revealed – Karlskrona County
May 24, 2012 10:25 BST Teleopti, a global provider of Workforce Management (WFM) and Telecom Expense Management (TEM) solutions, today announced the release of version 7.2 of their workforce management solution Teleopti CCC
May 23, 2012 12:59 BST Teleopti and ZOOM today announced a tight integration of their software products into a unified suite of performance improving tools for contact centers. The combined solution address a need in the marketplace for agile and innovative solutions, delivered from flexible and responsive vendors with a global reach.
May 23, 2012 12:53 BST On May 17 and 18, Teleopti proudly took part in the SICCAM forum in Casablanca, focusing on Contact Centres and Customer Relations in Morocco
May 18, 2012 10:36 BST Silver Lining Solutions and Teleopti today announced that they have signed a global reseller agreement. Under the terms of the agreement, Teleopti is authorised to resell Silver Lining Solutions’ award winning training and coaching scheduling optimisation solution, Planner, in all its territories around the world.
May 09, 2012 08:13 BST Teleopti, a global provider of Workforce Management (WFM) and Telecom Expense Management (TEM) solutions, today announced operating results for the year, ended December 31, 2011.
Apr 19, 2012 14:30 BST On March 28, Teleopti together with ICCA (Indonesia Contact Centre Association), VoiceCyber and our Indonesian partner Jaya Teknik arranged a launch seminar for the WFM solution Teleopti CCC at Crowne Plaza Hotel in Jakarta, Indonesia.