MARK OF QUALITY FOR LOCAL IT SUPPLIEROct 05, 2011 16:34 BST
A West Midlands IT company has secured a quality award for the fifth year running. The Approved ICT Supplier status and use of the Quality Mark logo is awarded by the UK IT Association (UKITA) – the trade association that represents IT, digital media and internet-related businesses in the UK.
MBM Ltd, based in Wombourne, is a founding member of UKITA and has been a supporter of the quality accreditation scheme since its conception. Nigel Mills, managing director of MBM, said: “Unfortunately, we come across too many businesses who have suffered from rogue IT suppliers. However, accreditation schemes such as the UKITA Approved ICT Supplier go a long way to reassure potential customers of the professionalism of suppliers, like us, who are awarded this mark of quality.”
Members already have to sign up to a Code of Conduct when they join the association which covers professionalism, delivering quality products/services and keeping up to date with best practice in their field. However, UKITA developed the accreditation system in response to a growing need for members to further demonstrate their professionalism and commitment to customer satisfaction.
Flick Wheeler, UKITA’s quality director, explained: “The granting of Approved ICT Supplier status and the right to display the UKITA Quality Mark, acts as an assurance to both customers and other UKITA members that the supplier has gone through a rigorous process to meet the criteria set by UKITA.”
MBM Ltd provides outsourced IT support, Disaster Recovery and Cloud Computing services to businesses across the UK and has been trading for over 20 years.
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