Press release -
RAC warns of treacherous driving conditions in London and the South East as call-outs continue to soar as the snow falls
Following yesterday’s busiest November day on record, RAC is continuing to receive high levels of call-outs this morning - with calls currently peaking at 2,000 an hour. Wales, North-West England, West Midlands, London, Kent and the South-East and are the busiest areas, with numbers of rescues in some areas running at twice their levels for a normal Tuesday morning at this time of year.
With temperatures continuing to plummet, and further snow forecast for London and the South-East areas, flat batteries continue to be one of the biggest breakdown problems.
RAC's fleet of 4 x 4 vehicles are in the worst affected areas and extra Patrols are on the ground to help stranded motorists. Wherever possible, RAC will attempt to fix the problem over the telephone to help drivers get on their way as soon as possible.
Alan Wilcock, RAC Patrol Ambassador of the Year, said: “The sub-zero temperatures are putting a lot of pressure on car batteries. If possible the car should be kept in the garage, which will give extra protection from the cold weather.
“Additionally, when starting the car in the morning make sure everything is switched off -including fans, blowers and the radio - then put the key in the ignition and switch to the ‘on’ position for two to three seconds before starting the engine. These actions will save valuable energy - every volt is precious in cold weather.”
RAC has around 2000 patrols across the UK who can be accompanied by media to get an accurate ‘view from the road.’ It also has spokespeople available in London and at its key operations centre, near Birmingham, with access to views across the M6 and RAC’s busy call centre.
RAC press office: Vicki Burn 01603 684224/07800 692909, Adrian Tink 01603 681922/07800 690602. Erik Nelson 01603 682264/07989 427086
Notes to EditorsOur dedicated line for journalists is +44 (0)1454 664 123. Please note: the press office is unable to help with individual customer enquiries - please visit the RAC contacts page for the right number to call.ISDN radio studio facilities are available for interviews Monday to Friday.About the RACThe RAC provides complete peace of mind to 12m UK private and business drivers, whatever their motoring needs. Its services include:
Breakdown assistance. Its highly-skilled, 1,600-strong branded patrol workforce attends more than two million breakdowns every year, fixing on average four out of five vehicles at the roadside. The RAC’s patrol fleet is one of the most advanced in the world, and was the first to roll out both an All-Wheels-Up recovery system, allowing the vast majority of vehicles to be recovered from a single patrol van, and EV Boost mobile electric vehicle charging units
Insurance. The RAC is a top-five car insurance broker having surpassed the 500,000 policies-in-force milestone in 2018. It also offers ‘black box’ telematics policies, as well as home and travel insurance
Other motoring services. The RAC leads in the development of new solutions for business, fleets, electric vehicles and future car technology. Its additional products and services include a personal loans offering, a used car buying website, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information. It also has a network of Approved Dealers and Approved Garages which combine the trust of RAC brand with local service and convenience
The RAC also works to support the interests of its members and UK drivers on the most important motoring issues which it identifies via the annual RAC Report on Motoring and the RAC Opinion Panel. The Report on Motoring is the longest running analysis of driver opinion in the UK having been published every year since 1989.For more information about the RAC, visit the RAC website.