Blog posts

The Governing Laws of Success - The Law of Return & Rituals

Dec 19, 2014 11:07 GMT Spiderweb Online Marketing LTD Life is about reaping and returning whether we like it or not. When we are harvesting now from life is a direct result of the actions we took yesterday, last week, last month, six months ago or even last year. If we are smart in our approach though, rather than get into a pattern of negative rewards, we can build in daily success rituals that allow us to get ahead and build momentum day after day.

How do you measure the performance of your mailroom?

Dec 17, 2014 14:00 GMT Neopost Mailroom is the entry point for high priority and transactional documents.There are some obvious measures of mailroom performance-volume of mail received and processed, time taken to process each mail item and number of mail items delivered to the intended recipient. However, performance of the mailroom has a knock on effect on dependent business processes and workflows which is often ignored.

Tax Alert - Spain - ECJ Judgment Removes Fiscal Rep Requirement for FOS Insurers

Dec 16, 2014 21:34 GMT Impendulo Limited ‚ÄčThe European Court of Justice (ECJ) has released its Judgment of case C-678/11, European Commission vs Kingdom of Spain. The case was regarding Spain's requirement for Insurance Companies acting on a FOS basis to appoint a local Tax Fiscal Representative. The ECJ has concluded that such requirements restrict an Insurer's freedom to provide services.

The Governing Laws of Success - The Law of Attraction

Dec 16, 2014 13:15 GMT Spiderweb Online Marketing LTD The Law of Attraction states that we attract into our lives what we are. They say that if you want to really know what someone is like then look at their friends, because the people we are around are a reflection of who and what we are. It also states that we create strong connections and become friends with people who are like us or who we would like to be. Welcome to the Law of Attraction.

Tax Rate Alert - Denmark - Increase in Flood Levy

Dec 10, 2014 13:56 GMT Impendulo Limited The Danish Authorities have notified us that the Flood Levy has increased from DKK 30 to DKK 60. DKK 10 of this is a permanent increase whilst the other DKK 20 is temporary. The temporary increase is due to the particularly heavy Storm in December 2013.

Tax Rate Alert - France - Increase of IPT on Legal Expenses

Dec 10, 2014 13:46 GMT Impendulo Limited After consultation with the French Ministry of Finance we can confirm that they are proposing to increase the Insurance Premium Tax rate on policies covering legal expenses from 9% to 11.6% as of 1st January 2015.

Tax Rate UPDATE - Malta - Stamp Duty Increase

Dec 10, 2014 13:28 GMT Impendulo Limited The Maltese authorities have contacted us regarding the increase in Stamp Duty from 10% - 11%. They have changed the inception date of this raise from 1st January 2015 to 1st February 2015. It is applicable on policies with 'date of inception' from 1st February onward, not on policies paid from this date.

Service excellence in a multi-channel world

Dec 09, 2014 16:54 GMT Neopost Neopost helps businesses connect better with their customers. Neopost is also building stronger connections with their own customers by investing in the latest technology, not only to maximise communications efficiency, but also to improve the customer experience through personalisation both of message content and delivery method.

Promotion or prevention: what makes your customers tick?

Dec 08, 2014 09:50 GMT Neopost How much do you know about your customers? I don't mean their address, phone number, age or gender, but rather what actually makes them tick, whether they are introvert or extrovert, glass half-full or glass-half empty types, timorous or devil-may-care.