Blog posts

Translating CX into value: Neopost sponsors the CX Strategy and Innovations Leaders Forum

Translating CX into value: Neopost sponsors the CX Strategy and Innovations Leaders Forum

Jul 27, 2016 14:30 BST

At the end of June, we participated in the CX Strategy and Innovation Leaders Forum. Or...

It's time to make queuing a more positive experience

It's time to make queuing a more positive experience

Jul 27, 2016 11:10 BST

In our crowded world, businesses and governments alike need long-term plans to increase...

Customer Experience Case Study: What got Lululemon here won't drive them forward.....

Customer Experience Case Study: What got Lululemon here won't drive them forward.....

Jul 26, 2016 10:36 BST

Lululemon had huge retail success in the last decade. But after a customer experience (...

Boosting productivity

Boosting productivity

Jul 22, 2016 11:55 BST

OMS automates almost every aspect of the communication process, nearly removing the nee...

How to cut costs and improve customer engagement through omni-channel communications

How to cut costs and improve customer engagement through omni-channel communications

Jul 19, 2016 14:30 BST

An omni-channel communications strategy equips your business to manage customer contact...

Personalising communications to build customer loyalty

Personalising communications to build customer loyalty

Jul 14, 2016 10:02 BST

Customers want to feel valued and personalised communications is key to achieving this....

 For good customer experiences, think omni-channel

For good customer experiences, think omni-channel

Jul 13, 2016 14:30 BST

Every single customer interaction is an opportunity for your business to create a good ...

Neopost brings communications focus to The Public Sector Show

Neopost brings communications focus to The Public Sector Show

Jul 12, 2016 14:35 BST

On Tuesday 28th June, we exhibited at The Public Sector Show. Held at Excel, London, th...

Growing demand for digital signatures

Growing demand for digital signatures

Jul 08, 2016 13:42 BST

Franking: miles better for productivity

Franking: miles better for productivity

Jul 07, 2016 14:30 BST

UK office workers walk more than 5 kilometres to and from the office franking machine e...