Why customer satisfaction is so important

Sep 01, 2014 12:33 BST Netigate 86% of consumers have quit doing business with a company because of a bad customer experience and it is 6 to 7 times more costly to acquire a new customer than retaining an existing one. Everyone knows that customer satisfaction is important but every now and then we need a reminder. Check out this infographic that shows you why you must focus on customer satisfaction!

The World's Most Powerful & Exclusive Fortunes

Aug 29, 2014 12:38 BST AL Jazeera While some families have been listed on the Forbs 400 list some those belonging to the ultra exclusive club have continued to build their fortunes but out of the limelight and avoided the media's scrutiny and spotlight, while accumulating wealth and power like the world has ever seen before.

Clean indoor air to get excited about at Berlin’s IFA 2014 gadget show

Aug 28, 2014 12:28 BST Blueair AB Berlin’s annual IFA tech expo opens to the public on September 5 and this year global indoor air cleaning technology company Blueair unveils new ultra high performance technologies to clean the air of practically all viruses, chemicals and PM2.5 dust.

Goodwille looking for new HR Administrator

Aug 26, 2014 14:53 BST Finnish-British Chamber of Commerce

KONE chosen as one of the world's most innovative companies by Forbes

Aug 26, 2014 12:12 BST Finnish-British Chamber of Commerce

Prof Steve Peters to deliver keynote speech at the Business Continuity Institute World Conference

Aug 26, 2014 11:31 BST The Business Continuity Institute The Business Continuity Institute is pleased to announce that the keynote speaker for the BCI World Conference and Exhibition will be Prof Steve Peters – consultant psychiatrist, bestselling author and Head of Sports Psychology at UK Athletics. In addition to his extraordinary success with British cycling, he has also worked on twelve other Olympic disciplines

Aug 24, 2014 12:18 BST Blueair AB Global air purifier manufacturer Blueair has appointed Henrik Fernsund as Manager Marketing Communication at its headquarters in Stockholm, Sweden.

Fashion chain Lindex opens its first store in London

Aug 21, 2014 12:13 BST Finnish-British Chamber of Commerce

Imperial College collaborates with Finnish growth companies

Aug 21, 2014 11:58 BST Finnish-British Chamber of Commerce

Business Continuity Institute Africa Awards

Aug 20, 2014 09:12 BST The Business Continuity Institute The 2014 Business Continuity Institute Africa Awards took place on Tuesday 19th August at a ceremony to coincide with the SADC and ITWeb Business Resilience Conference in South Africa. The BCI Africa Awards are held each year to recognise the outstanding contribution of business continuity professionals and organizations living in or operating in Africa.