Blog posts

Hackers Target Wi-Fi Hotspots to Exploit Company Data

May 13, 2014 16:02 BST Cisco Services Connect Corporate data seems to be the new modern day oil . Cyber criminals are exploiting the growing trend of accessing networks from public places such as coffee shops. So how do organisations ready themselves to counter cyber attacks?”

Google - 'the right to be forgotten'

May 13, 2014 15:36 BST Schillings Europe’s highest court ruled today that internet search behemoths, such as Google, can be required to block access to search results about individuals at their request.

May 13, 2014 12:27 BST office* Welcome to office* - the UK’s largest event for PAs, EAs, VAs and Office Managers.

May 12, 2014 14:14 BST Cisco Services Connect Atea, Europe’s second largest IT infrastructure company, prove that with the right services mix, you can grow your business even when times are hard.

How can I trust you if I can’t see you? Realities from the Home Front

May 09, 2014 17:55 BST Cisco Services Connect The tension between work and home life can seem unmanageable if your employer insists on everyone being office-bound all the time. Cisco has helped restore balance for its people with trust and tech that let its employees find their own equilibrium.

Celebrating 40 years of the Postcode

May 07, 2014 16:55 BST Neopost To help celebrate the 40th anniversary of the postcode, we’re looking at the history of the system and the continued importance of data accuracy in today’s mailing environment.

Identity Orchestration reduces you license cost for unused apps

May 05, 2014 15:09 BST Technology Nexus AB In a rececent report analyst firm SoftWatch claims that large portion of licensed MS Office users never used the application to the full extent leaving enterprise with paying for licenses newer used.

Video: Services Insider with Paula Dowdy

May 01, 2014 15:46 BST Cisco Services Connect Cisco's Senior Vice President of Service Sales in EMEAR Paula Dowdy, talking about her organization, what she's most excited about, and why the future is Service-centric.

Barclay Rae named ITSM Contributor of the Year 2014

Apr 30, 2014 12:58 BST SITS – The Service Desk & IT Support Show Highlights of SITS14 included the announcement of the results of the show’s first ever ITSM Contributor of the Year Award.

How the Employee Satisfaction Index (ESI) works and how to use it

Apr 30, 2014 09:54 BST Netigate Employee Satisfaction Index is a method used to get an overall idea of how satisfied employees are with their workplace. The procedure is built on three questions that are developed to visualize in-house satisfaction in a way that is easy to measure and present to employees. The questions are produced so that they can be applied to all sorts of companies and industries.