Blog posts

How do you measure the performance of your mailroom?

Dec 17, 2014 14:00 GMT Neopost Mailroom is the entry point for high priority and transactional documents.There are some obvious measures of mailroom performance-volume of mail received and processed, time taken to process each mail item and number of mail items delivered to the intended recipient. However, performance of the mailroom has a knock on effect on dependent business processes and workflows which is often ignored.

The reputation economy: why communicators need a seat at the top table

Dec 11, 2014 16:55 GMT Our Newsroom ​Recently the Harvard Business Review released their Top 100 CEO list. The findings of that research study, and in particular the way it was put together, tell me that after the CFO the top communicator at any company is the CEO’s most important team member.

The future of communications: a video guide

Dec 11, 2014 08:02 GMT Our Newsroom Are you on top of communications trends? We put together a guide on the communications trends and inspiring PR practices we learned at our event, #FutureComms14, which was held in London in June.

Service excellence in a multi-channel world

Dec 09, 2014 16:54 GMT Neopost Neopost helps businesses connect better with their customers. Neopost is also building stronger connections with their own customers by investing in the latest technology, not only to maximise communications efficiency, but also to improve the customer experience through personalisation both of message content and delivery method.

Promotion or prevention: what makes your customers tick?

Dec 08, 2014 09:50 GMT Neopost How much do you know about your customers? I don't mean their address, phone number, age or gender, but rather what actually makes them tick, whether they are introvert or extrovert, glass half-full or glass-half empty types, timorous or devil-may-care.

Welcome to the nursing nook

Dec 05, 2014 09:32 GMT Oslo Lufthavn AS We are proud to announce that we have managed to find space for an important amenity for a very important target group: Welcome to the nursing nook at Oslo Airport!

Top of the PR pops: November Highlights

Dec 04, 2014 16:12 GMT Our Newsroom The temperature has dropped and it's beginning to feel a lot more festive. However, I've tried to keep the mentions of Christmas to a minimum as I'll save that for another post! Here are some of the things that have got us talking over the last month...

Downloading the sun

Dec 03, 2014 08:20 GMT Marshall Leasing Jonathan looks at electric supercharge

Downloading the sun

Dec 03, 2014 08:20 GMT Marshall Leasing Jonathan looks at electric supercharge

When it comes to brand storytelling, do we want the truth or an attractive fiction?

Dec 03, 2014 08:15 GMT Our Newsroom ​So you want your brand’s content to get millions of views, likes and shares? Well, you know what to do. Simply commission an acoustic rework of a tear-jerking ballad and… tell a story.