Press Releases

Aug 13, 2013 10:27 BST Teleopti AB Teleopti, a global provider of Workforce Management (WFM) solutions for contact centres, has together with its partner Voice Codes, received an order from VIPshop. In this project, Teleopti’s WFM solution, Teleopti CCC, will manage both traditional phone skills and innovative multi-media service skills based on traditional CTI interface and specific interface for on-line service skills.

Aug 11, 2013 18:38 BST NT Voice and Data Solutions There's good news for businesses: Vodafone Ultrafast 4g is coming to London on the 29th August this year, with a further 12 cities benefiting before the end of 2013. With businesses scrambling to sign up, Nottingham-based communications expert NT Voice and Data has been looking at what Ultrafast means for SMEs practically and whether the benefits justify the cost.

Aug 09, 2013 15:46 BST MobilePhoneChecker New research carried out by a leading mobile phone comparison site has revealed that the average age at which children receive their first mobile phone has dropped six years in the past decade, from 13.2 to 7.5 years.

Aug 09, 2013 15:44 BST MobilePhoneChecker New research carried out by a leading mobile phone comparison site has revealed some interesting findings regarding British couples and their phone habits.

Aug 09, 2013 15:40 BST MobilePhoneChecker -Research carried out by a leading mobile phone comparison website in the UK, www.mobilephonechecker.co.uk, has revealed Britons will spend 187 hours on their phones in the average year, equating to a full week of chatting. -Average phone call lasts 7.2 minutes, around four times a day. -Men are almost twice as likely as women to screen their phones and ignore undesirable callers.

Aug 09, 2013 15:38 BST MobilePhoneChecker According to a new study by a mobile phone comparison website in the UK, 65% of Britons predict that the new iPhone (5S or 6) will generate poor sales when Apple releases it later on this year; with 59% forecasting that Samsung will become a more popular mobile phone brand in the UK due to the success of the Galaxy S4.

Aug 09, 2013 09:41 BST Teleopti AB Stockholm, Sweden — Teleopti, a global provider of workforce management (WFM) solutions, today announced that its WFM solution, Teleopti CCC, is compliant with key contact center solutions from Avaya, a global provider of business collaboration and communication software and services.

Aug 07, 2013 07:07 BST TDC A/S TDC's core business is reflecting positive trends in performance. As presented in the Interim Report TDC’s earnings within mobility services showed improved development in the second quarter of 2013 compared with many past consecutive quarters, and its overall landline business also improved.

Jul 22, 2013 15:16 BST Teleopti AB Teleopti CCC is a solution built to handle the complex work rules and requirements globally. With the addition of Japanese, Teleopti CCC is now available in more than 30 languages, and works perfectly for the unique needs of customers worldwide.

Jul 11, 2013 14:41 BST Teleopti AB Teleopti and Huawei Technologies have received an order for a multi-media customer service solution to Shandong Telecom customer service. The solution includes Teleopti’s workforce management software, Teleopti CCC, and will manage both traditional phone skills and innovated multi-media service skills based on Huawei CTI interface and specific interface for multi-media service skills.