The slowest folder inserter can process mailings more than 13 times faster than by hand, with the quickest operating at speeds of up to 12,000 envelopes per hour. Some models can be linked with franking machines in a fully automated process, from insertion to postbag.
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Companies that adopt multi-channel communications will see increases in customer loyalty and satisfaction as contacts are contacted via the method that suits them. However, without proper management it can provide challenges around visibility and control.