Blog posts

Making customer service our priority

Oct 08, 2014 14:46 BST Neopost These days, there's an awareness campaign for everything, from Bubblewrap Appreciation Day and British Pie Week to International Carrot Day and National Doughnut Week. This week, October 6-10, is National Customer Service Week organised by the Institute of Customer Service, which we at Neopost are marking with a series of initiatives in our customer contact centre.

Visit Neopost at London Calling 2014!

Oct 07, 2014 11:05 BST Neopost Here at Neopost we’re delighted to announce our attendance at the forthcoming London Calling print exhibition this October, in the heart of London’s Canary Wharf. Organised by our partner and leading print finishing equipment supplier Duplo, the event will bring together some of the leading names in the print and finishing business over a two-day event.

Share a Coke gets even more personal in 2014

Sep 29, 2014 14:40 BST Neopost Coke has launched its new “Share a Coke” campaign in July 2014. They have built on the success of their 2013 campaign with some new and exciting elements by using developments in technology to make their advertising more personalised.

Sep 19, 2014 12:37 BST The Kitchen Facelift Company The Kitchen Facelift Company has several options to help families refurbish their old kitchens. The Wolverhampton, Dudley, Sedgley & West Midlands outlet is showing locals how they can refurbish existing kitchens to look new with gorgeous kitchen door selections based on balancing quality and value for money. The reason so many love the Kitchen Facelift Company www.bestkitchenmakeovers.co.uk

Scotland’s choice

Sep 18, 2014 12:44 BST The Business Continuity Institute The campaign leading up to the independence referendum has been impassioned with both sides presenting their competing visions of Scotland. Nationalists have framed an emotional appeal based on Scottish heritage. Unionists, equally as passionate, focused on Scotland’s unique contributions to the ‘family of nations’ in the United Kingdom.

Sep 17, 2014 20:01 BST The Kitchen Facelift Company The Kitchen Facelift Company has several options to help families afford a new or new looking kitchen. The Wolverhampton outlet is showing locals how they can make their old kitchen look as good as new with a gorgeous selection of solutions based on balancing high quality and exceptional value for money. The reason so many love the Kitchen Facelift Company ;) www.bestkitchenmakeovers.co.uk

How social media can improve organisational resilience when disaster strikes

Sep 17, 2014 12:30 BST The Business Continuity Institute During the recovery phase following the devastating earthquakes that hit the South Island of New Zealand in 2010 and 2011, social media stayed an important part of people’s lives. Social media enabled people to connect with each other for emotional support, information, calls to action or organizational purposes.

Learning from experience by blogging

Sep 12, 2014 15:02 BST The Business Continuity Institute During my time studying business continuity, we were forced by our lecturers to take an additional module on reflective writing (as part of our personal development) and I really didn’t want to do it. I just couldn’t get my head around the value of exploring my thoughts retrospectively. Why should I use my valuable time in completing what is essentially a diary?

Improving organisational resilience – the real justification for business continuity

Sep 10, 2014 10:43 BST The Business Continuity Institute Although the term resiliency is widely used in setting corporate goals, it is rarely defined in a way in which it can be meaningfully assessed. Traditionally business continuity has provided a proven means of reducing the severity of disruptions by understanding the priorities of the business, the infrastructure that supports them and the acceptable timescales for response and recovery.

Rules of crisis management: don't let lightning strike twice

Sep 09, 2014 10:09 BST The Business Continuity Institute The great Irish playwright George Bernard Shaw famously once said of success, that it “does not consist in never making mistakes, but in never making the same mistake a second time”. In much the same way this rule can be applied to crisis management. To suffer a crisis once is unfortunate; to suffer a crisis a second time is careless.