Blog posts

10 ways software can help with customer communications

Aug 28, 2014 17:00 BST Neopost Everyone knows the benefits of mailing equipment like franking machines and folder-inserters. Less well known is the impact that mailing software can have on the processing of both inbound and outbound mail. Here are 10 ways in which mailing software can help you streamline the production, distribution and management of outbound customer communications.

Business continuity and the non profit sector

Aug 22, 2014 10:29 BST The Business Continuity Institute "I always imagined a few people on the phones in a small office taking calls, not a big office with actual departments, and definitely not anyone thinking about business continuity and risks." Over the past year I have heard this line said to me in varying forms when I have explained that I give advice on corporate risk and business continuity in the non profit sector.

Protecting yourself from a social backlash

Aug 21, 2014 09:14 BST The Business Continuity Institute The first tweet was sent just over eight years ago when creator Jack Dorsey typed up "just setting up my twttr" and it pinged into the history books. Since then the growth of Twitter, Facebook, Instagram, and other lesser known platforms has fundamentally changed the way we process events and read content. Despite this, the majority of executives are still terrified of social media.

Make sure your marketing communications are clear and consistent

Aug 19, 2014 17:27 BST Neopost For many SMEs, understanding the importance of your brand within marketing communications can seem like a difficult concept to get your head around.

Scottish independence - for better for worse

Aug 18, 2014 15:03 BST The Business Continuity Institute Throughout Scotland, at the moment, all conversations seem to quite quickly move on to the topic of the independence debate. We as business continuity people know that if you shut your mind off to unlikely events then they tend to catch you out. So my call to action is for BC managers to examine their exposure to Scottish independence and then identify and mitigate any potential risks.

Help keep your cross channel marketing personal with Neopost

Aug 14, 2014 16:37 BST Neopost Personalised marketing communications are continuing to shape the way businesses interact with their customers – and no matter the size of your business or market sector, failing to tailor everything from promotional emails to a monthly newsletter risks leaving customers in the cold.

Can you work with just a mobile phone and internet connection?

Aug 13, 2014 10:14 BST The Business Continuity Institute Next time someone says to you “I can just work from wherever I am, as long as I have my mobile phone and an internet connection,” I strongly suggest you challenge them to prove it. Because some things are a lot easier said than done.

The value of continuous learning

Aug 12, 2014 09:18 BST The Business Continuity Institute Primarily, I’m interested in business continuity. I’m also interested in improvement; that means self, organisation, personal and professional. And of course, I’m interested in education. I like to learn from my peers, colleagues, students and business partners, as well as by studying and maintaining focus on what is going on around us every day.

Take control of your communications

Aug 07, 2014 15:48 BST Neopost In a world where smart, effective and personalised cross channel communications are everything, it’s vital that your business is able to stay in full control of its marketing material. That’s why over the coming days, here at Neopost we’re offering practical advice to help you stay on top of your customer communications.

Are you equipped for the future of work?

Aug 07, 2014 09:48 BST The Business Continuity Institute The world around us is constantly changing. Some say we now live and work in a VUCA environment, characterised by volatility, uncertainty, complexity and ambiguity. So how do businesses survive (and thrive) when nothing ever stands still? Perhaps part of the answer is in continuous learning and development, which can enable individuals to be agile and responsive to each and every challenge.