Blog posts

​The importance of keeping your frontline staff engaged in business continuity

Aug 11, 2015 13:16 BST The Business Continuity Institute As customers, we had to piece that information together by listening in on the conversations of the staff behind the till. Nothing was happening, and the empty room that we entered was now getting quite full as more and more people joined the queue. It wasn’t the lack of movement that seemed to be their main gripe but the lack of information coming from the staff.

How to spread the word about business continuity

Aug 10, 2015 15:11 BST The Business Continuity Institute It’s not easy and raising overall awareness levels of business continuity can only be achieved by us working together: sharing ideas and sharing experiences for the overall benefit of the business continuity industry. This is why I wholeheartedly support initiatives such as the Milton Keynes Business Resilience Forum (MKBRF).

The crisis in Greece - ​I have a cunning plan

Aug 06, 2015 14:58 BST The Business Continuity Institute Being a business continuity professional is indeed quite interesting and adventurous, either if one is an in-house professional or a consultant. As an in-house professional one gets to come across all odds happening in the business and might have sole responsibility for the critical business continuation.

​Benchmarking retail resilience in the RBCA

Aug 05, 2015 14:56 BST The Business Continuity Institute Retail Business Continuity Association is always looking for ways to improve members response to events that are outside of business as usual and harmful to the member companies. Benchmarking against each other has set a standard that we can measure ourselves against and help management colleagues recognise the level of resilience in place and how that fits with the risk appetite of each business.

Excellent, essential, professional and inspiring -  visitors give their verdict on office* 2014

Jul 23, 2015 15:33 BST office* ​With around 80% of attendees rating their office* experience as excellent/good, the 2014 office* show prompted a lot of positive feedback. Here's some of what office* visitors had to say:​

​Investing in the future

Jul 22, 2015 16:12 BST The Business Continuity Institute My current role leading the research function at the ​Business Continuity Institute requires specialist knowledge of business continuity. This specialist knowledge comes from rigorous academic study which should complement prior credentials and professional practice. Being part of the Diploma programme since last year involved a steep learning curve, but it represented a worthwhile investment.

British Expertise, Global Recognition. Infosec Partners is one of the first to be Fortinet NSE7 certified.

Jul 16, 2015 13:34 BST InfosecPartners Infosec Partners is one of the first to be fully certified all the way up to Fortinet NSE7 certification. The Fortinet Network Security Expert (NSE) is a new, 8-level certification program designed for technical professionals interested in independent validation of their network security skills and experience. Simply put, Fortinet has raised the bar to a higher level.

Has Dark Hotel been Trumped?

Jul 14, 2015 10:50 BST InfosecPartners Several Trump hotels including New York, Chicago, Miami, Vegas, LA, and Honolulu along with others have been the victims of a credit card breach which, according to, stems back from at least February 2015. Is this yet another sign that hotels and the hospitality industry simply aren't taking information and cyber security threats seriously?

7/7 lessons revisited

Jul 10, 2015 15:05 BST The Business Continuity Institute ​I thought this week with the 10th anniversary of 7/7 I would look back through one of the reports on the incident by the London Assembly (Report of the 7th July Review Committee) and highlight some of the learning points from the incident. If we can learn from incidents and improve our response, then something good has come out of a terrible incident.

Communicating in the cloud

Jul 09, 2015 15:23 BST The Business Continuity Institute The cloud is creating some powerful new paradigms in the way that individuals and organisations communicate and collaborate. These technologies are rapidly reducing the cycle time of many activities ranging from bid preparation to decision making. It might also affect the way we think about some aspects of incident communication going forward.