Blog posts

Putting you in control of managing, tracking and reporting mail and package delivery inside your organisation

May 19, 2015 12:00 BST Neopost What if some high value mail or parcels went missing? Concerns over the standard mail network, high value online purchases and bulky, heavy items means that more people and organisations are increasingly choosing to pay a little extra to ensure delivery. But, these services only work until delivery to your organisation.

​Business continuity and cyber security: two sides of the same coin

May 18, 2015 15:38 BST The Business Continuity Institute The increasingly connected world magnifies the impact of every outage or event. Costs associated with cyber attacks and data breaches are rising. We all know that data breaches and cyber attacks can cause a material disruption to business processes. The impact of lost data or unplanned downtime can be catastrophic, resulting in lost revenue, reputation and competitive position.

The Business Continuity Manager who kicked the hornets' nest

May 13, 2015 09:55 BST The Business Continuity Institute So why is business continuity management software so often maligned? Is it a case of limited value, flawed design or just unrealistic expectations? One of the major causes of failure to capture value on software projects is the lack of a firm grasp of the desired outcome and a clear perspective of how that outcome will be delivered.

Neopost’s road to postage discounts

May 11, 2015 11:16 BST Neopost ​The recent Royal Mail price increase, which saw the cost of 1st and 2nd Class stamps go up by 1p, came into force on 30th March. While this may not sound like a drastic increase, with so many still relying on physical post to communicate with customers, it all adds up – particularly for smaller businesses.

Looking back on the Sunshine in a Box Conference 2015

May 01, 2015 12:44 BST Neopost ​Here at Neopost, we were delighted to sponsor and attend the Independent Print Industries Association’s (IPIA) recent Sunshine in a Box Conference 2015.

The potential mess of email receipts – Who’s checking what?

Apr 29, 2015 10:05 BST Neopost For many businesses email can often be the ‘silent assassin’ of incoming mail management. While the visual cues of sky high piles of paper is enough to make us stand up and take action, email inboxes are a lot easier to ignore.

The relevance of business continuity guidance for small and medium sized businesses

Apr 27, 2015 11:38 BST The Business Continuity Institute SME are susceptible to the same set of threats that are faced by the rest of the industry. The likelihood of such threats is different in an SME environment than for the general corporate world – for instance while an SME may face adverse weather and unplanned utility outage with perhaps the same probability or frequency, the risk of cyber-attack or data breach may be less likely.

Why the customer journey plays a significant role for your business

Apr 21, 2015 08:52 BST Netigate Identifying and grading your customers’ touchpoints in the customer journey are the first steps to enable you to get a full grip of the customer satisfaction levels in your organisation. Allowing customers to give feedback and speak their mind along the way will help give you a full understanding of the customer experience and a great foundation on which to grow and improve your business.

How will disaster recovery testing have to change in the era of cloud?

Apr 17, 2015 15:19 BST The Business Continuity Institute ​In the interconnected, digital age, the dynamics relating to IT disaster recovery testing are changing. Adoption of new technologies and the gradual introduction of new business models are having an impact on the way business continuity and IT disaster recovery managers are planning for and conducting rehearsals and tests.