Blog posts

How do you measure the performance of your mailroom?

Dec 17, 2014 14:00 GMT Neopost Mailroom is the entry point for high priority and transactional documents.There are some obvious measures of mailroom performance-volume of mail received and processed, time taken to process each mail item and number of mail items delivered to the intended recipient. However, performance of the mailroom has a knock on effect on dependent business processes and workflows which is often ignored.

Be prepared

Dec 10, 2014 13:21 GMT The Business Continuity Institute Suppose your company’s data systems were to go down unexpectedly. What would it cost your enterprise? Would you believe $212,000 for every hour you're offline, or about $3,500 per minute? That's the average figure the market intelligence firm Aberdeen Group came up with recently when it analyzed 125 organizations worldwide.

Service excellence in a multi-channel world

Dec 09, 2014 16:54 GMT Neopost Neopost helps businesses connect better with their customers. Neopost is also building stronger connections with their own customers by investing in the latest technology, not only to maximise communications efficiency, but also to improve the customer experience through personalisation both of message content and delivery method.

Promotion or prevention: what makes your customers tick?

Dec 08, 2014 09:50 GMT Neopost How much do you know about your customers? I don't mean their address, phone number, age or gender, but rather what actually makes them tick, whether they are introvert or extrovert, glass half-full or glass-half empty types, timorous or devil-may-care.

Horizon Scan 2015

Dec 03, 2014 13:28 GMT The Business Continuity Institute The Business Continuity Institute is asking business continuity professionals and those working in the wider field of organizational resilience to take just a few minutes to complete the Horizon Scan 2015 survey and share your thoughts on what you think the biggest threats are that organizations face.

Organizational resilience: Creating more value for BC practice

Dec 02, 2014 16:47 GMT The Business Continuity Institute Resilience is fast becoming an industry buzzword which reveals underlying changes in the way practitioners view business continuity and other ‘protective disciplines’. From the development of clear boundaries which separate disciplines in the last decade or so, work is now underway to bring these fields together into a framework of organizational resilience.

Innovate UK experts offer help to manufacturers in North Wales

Dec 01, 2014 16:11 GMT Innovate UK Innovative manufacturers got the chance to find out how the UK's innovation experts could help them get their ideas off the ground at an event in North Wales last week.

BCI World Conference and Exhibition

Nov 26, 2014 16:19 GMT The Business Continuity Institute Ever reacted to something quickly and soon regretted it? That is our Inner Chimp controlling us and sometimes there is nothing we can do about it. That was the message from Prof Steve Peters during his keynote speech at the BCI World Conference.

Opening doors to business with our FREE Guide to Effective Direct Marketing

Nov 24, 2014 10:26 GMT Neopost Direct mail works – and with the help of Royal Mail and Neopost many businesses are now able to develop and implement really effective direct mail campaigns. Now Neopost has created a really useful FREE guide to effective Direct Marketing. The guide is packed full of great practical tips to help businesses make the most of this really powerful marketing tool.

Business continuity planning according to Paddington Bear

Nov 19, 2014 14:14 GMT The Business Continuity Institute ​In just a few weeks the latest blockbuster movie to hit our screens will be released at the cinema – Paddington Bear. This is the story of a well-meaning Spectacled Bear with a fondness for marmalade sandwiches who made his way over to England from Peru and was adopted by the Brown family who named him after the station he was found in. But what has this got to do with business continuity?