Blog posts

The relevance of business continuity guidance for small and medium sized businesses

Apr 27, 2015 11:38 BST The Business Continuity Institute SME are susceptible to the same set of threats that are faced by the rest of the industry. The likelihood of such threats is different in an SME environment than for the general corporate world – for instance while an SME may face adverse weather and unplanned utility outage with perhaps the same probability or frequency, the risk of cyber-attack or data breach may be less likely.

Why the customer journey plays a significant role for your business

Apr 21, 2015 08:52 BST Netigate Identifying and grading your customers’ touchpoints in the customer journey are the first steps to enable you to get a full grip of the customer satisfaction levels in your organisation. Allowing customers to give feedback and speak their mind along the way will help give you a full understanding of the customer experience and a great foundation on which to grow and improve your business.

How will disaster recovery testing have to change in the era of cloud?

Apr 17, 2015 15:19 BST The Business Continuity Institute ​In the interconnected, digital age, the dynamics relating to IT disaster recovery testing are changing. Adoption of new technologies and the gradual introduction of new business models are having an impact on the way business continuity and IT disaster recovery managers are planning for and conducting rehearsals and tests.

Showcasing the latest in print, packaging and marketing – Sunshine in a Box Conference 2015

Apr 16, 2015 16:35 BST Neopost I’m currently at the Sunshine in a Box Conference in the exotic location of The World Primate Centre at Twycross Zoo, Atherstone, and the event is in full swing.

Languages generate growth

Apr 16, 2015 09:03 BST Semantix Research has shown that both small and medium-sized Swedish companies use fewer languages in their customer communication that the corresponding companies in other European countries.

Neopost sponsoring and attending Sunshine in a Box Conference 2015

Apr 15, 2015 16:18 BST Neopost Tomorrow, we’ll be sponsoring and exhibiting at the Sunshine in a Box Conference, the innovations conference of the independent print industries association, in Warwickshire. It’s our first time attending and we’re excited to be joining the line-up.

Franking isn't just for letters

Apr 15, 2015 11:41 BST Neopost On March 30 Royal Mail increased the cost of sending a first and second class letter. A hike in the price of postage is never welcome, even if it is by just 1p. However, the new tariffs are not all bad news for mail users. In fact, there is much to cheer about, especially for those who send large numbers of parcels.

How manual document storage and retrieval processes are harming your business

Apr 13, 2015 11:00 BST Neopost No matter what market your business operates in, manually storing documents and paperwork can feel like a never-ending task. But in addition to being an increasingly costly burden, traditional document management methods can cause efficiency issues. Manual document storage and retrieval processes can hit profit margins - getting rid of old filing cabinets can shed more than just an eye-sore.

5 cognitive biases to recognize and resist

Apr 13, 2015 10:18 BST The Business Continuity Institute Risks and threats are not guaranteed. Probability will always play a part. Otherwise our investments would always pay off and we’d all be Wall Street millionaires. However, we as humans come psychologically hard-wired (each to different degrees) with certain cognitive biases that influence our understanding of probability and risk.

A blessing in disguise?

Apr 02, 2015 14:00 BST Neopost Monday's 1p hike in the price of a first class stamp is a reminder that even at a time of zero inflation the cost of some items continues to rise. Raising the cost of sending a letter is never popular. At a time of falling prices at the pumps and on the High Street, it is even less likely to be welcomed. Instead of railing against Royal Mail, why not turn the price increase to your advantage.