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TDC customers welcome seamlessly integrated solutions

Press Releases   •   Feb 04, 2014 07:06 GMT

TDC’s Financial Statements, published today, prove that the Group's Strategy 2013-2015 is already generating solid results as the Group's seamlessly integrated new solutions targeting families and couples have proved a success. The share of high-spending households grew by 46% in 2013 due mainly to the sale of products combining TV, broadband and mobile services, as described in the Financial Statements for 2013 where high-spending customers are defined as those spending more than DKK 600 a month excl. VAT.

"Our strategy is to offer solutions covering the needs of entire households, and we are pleased to see this is paying off. We are also aiming to further increase customer satisfaction while compensating for the restricted pricing evident in this highly competitive market where attractive new services are constantly in demand," says Carsten Dilling, CEO of the TDC Group.

The TDC Group met its expected EBITDA of DKK 10.1bn and the Group's profit margin was 41.2% compared with 39.5% in 2012. With these satisfactory results, the TDC Group will pay the target dividend of DKK 3.70 per share.

"Our employees have performed outstandingly well in a very difficult and competitive market. We managed to improve customer satisfaction, and more customers are now recommending our solutions to friends and acquaintances. We also succeeded in raising our earnings capacity and launching a full range of popular new products," says Carsten Dilling.

The declining revenue experienced in recent years continued in 2013. The TDC Group achieved revenue of DKK 24.6bn against DKK 26.2bn in 2012. EU price regulations single-handedly reduced the revenue by DKK 656m. Sales of mobile phones and sales in the Nordic business market were disappointing for the TDC Group.

In 2013, the TDC Group’s investments in infrastructure expansion totalled DKK 3.7bn, up by DKK 250m, and related mainly to increased investments in the roll-out of superfast broadband and the 4G mobile network.

In 2014, the TDC Group is expecting organic revenue to decline less than in 2013, and predicts EBITDA of at least DKK 9.8bn. A dividend of DKK 3.70 per share is maintained. The investment level is also expected to remain level at approximately DKK 3.7bn.


TDC’s Financial Statements, published today, prove that the Group's Strategy 2013-2015 is already generating solid results as the Group's seamlessly integrated new solutions targeting families and couples have proved a success. The share of high-spending households grew by 46% in 2013 due mainly to the sale of products combining TV, broadband and mobile services.

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TDC acquires Blockbuster name

Press Releases   •   Jan 20, 2014 10:35 GMT

The TDC Group is preparing a new offensive move in the digital film rental market where TDC is already a market leader. The group has acquired the Danish rights to the Blockbuster name, which for almost two decades has been synonymous with film rental.

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TDC proud presenting partner of the Eurovision Song Contest 2014

Press Releases   •   Nov 27, 2013 08:46 GMT

TDC, the largest Danish provider of TV & entertainment, broadband and mobile solutions, is today announced as presenting partner of the Eurovision Song Contest 2014 with the European Broadcasting Union.

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Stable earnings despite revenue pressure

Press Releases   •   Nov 01, 2013 07:17 GMT

TDC's earnings remain stable due partly to its positive performance in the mobile market and reduced operating expenses. On this basis, TDC is affirming its net income outlook for 2013 though the Group's revenue was lower than expected, as described in the Q3 Interim Report.

“Our domestic mobile business is generating such excellent trends that in the third quarter we saw the best development in earnings for the past two years in that sector. That and the further reductions in operating expenses are important reasons for both cash flows and profit margins developing reasonably well,” says Carsten Dilling, President and CEO of TDC A/S.

In Q3, TDC Group revenue totalled DKK 6.1bn, a decline of 4.4% on Q3 2012. Compared with Q1 and Q2 2013, this is an improvement; however TDC had expected higher revenue than the level actually achieved as sales of mobile phones were not as high as anticipated and the Nordic market is not performing on par with expectations.

“We expect this trend to continue in Q4, due primarily to developments in Nordic and some uncertainty concerning deliveries of the most popular mobile phones. However, our earnings capacity is so stable that this will not affect our 2013 net income outlook. We expect 2013 to end at the income we stated in the outlook initially published," says Carsten Dilling.

TDC's revenue reached approximately DKK 18.5bn in the first nine months, a decline of approximately DKK 1.1bn compared with Q1 - Q3 2012. Half of the decrease reflected legislation requiring the telecommunications companies to reduce their prices for e.g. mobile telephony.

TDC is currently expecting full-year revenue of approximately DKK 24.5bn - DKK 25.0bn. The Group’s 2013 capital expenses outlook remains at approximately DKK 3.7bn. TDC is also affirming its EBITDA outlook of DKK 10.0bn - DKK 10.2bn and dividend per share of DKK 3.70.

TDC's earnings remain stable due partly to its positive performance in the mobile market and reduced operating expenses. On this basis, TDC is affirming its net income outlook for 2013 though the Group's revenue was lower than expected, as described in the Q3 Interim Report.

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Positive trends in TDC's core business

Press Releases   •   Aug 07, 2013 07:07 BST

TDC's core business is reflecting positive trends in performance. As presented in the Interim Report TDC’s earnings within mobility services showed improved development in the second quarter of 2013 compared with many past consecutive quarters, and its overall landline business also improved.

"TDC’s Q2 performance meets expectations, and we therefore confirm our 2013 guidance. We are also pleased to reveal results that confirm our continuing positive trends in our traditional core business, mobile and landline telephony. We have successfully curbed the decrease in revenue per mobile user, and in terms of landline business, have attracted 22,000 more retail customers than one year ago. In other words, we have increased the number of broadband customers for the eighth consecutive quarter," says Carsten Dilling, TDC's President and CEO.

In Q2, TDC Group revenue totalled almost DKK 6.2bn, a decline of approximately 6.5% compared with Q2 2012. Almost half of the decrease was due to price regulations by the authorities in the telecommunications market. Revenue was also impacted to some extent by declining sales of mobile phones.

In the TV market, TDC has continued to grow its revenue, and the cable-TV business, YouSee, achieved rising profit (EBITDA) for the 50th consecutive quarter compared with the same quarter of the previous year. Growth in on-demand streaming of film and TV series continued at a very high level, and in Q2, the TDC Group increased its streaming events by 123% compared with Q2 2012.

In Q2, the Nordic market saw a slight decrease in revenue, but an improved earnings capacity and overall TDC Nordic's EBITDA rose by almost 7% compared with Q2 2012.

Compared with Q2 2012, Group EBITDA, i.e. operating profit before interest, taxes, depreciation, amortisation, etc. decreased by 1.4% - an improvement on Q1 2013. For the first time in seven quarters, TDC recorded an increase in organic EBITDA, i.e. EBITDA excluding the effect of regulation by the authorities, fluctuating currency rates, and acquisitions and divestments.

In Q2, gross profit and EBITDA margins improved in all business areas in relation to Q1 2013 and Q2 2012.

“We are continuing to roll out our 2015 strategy with a focus on integrated solutions for businesses and residential customers. The recently announced integration of TDC and YouSee is an important step in that direction. With Jens Aaløse and Peter Schleidt as Senior Executive Vice Presidents, for TDC Channels and TDC Operations, respectively, joining the Executive Committee, we have gathered a perfect team to help implement the strategy smoothly and efficiently. The high customer satisfaction score first measured in 2012 remains clearly evident in 2013, showing that our customers genuinely appreciate TDC’s ongoing transformation,” says Carsten Dilling.


TDC's core business is reflecting positive trends in performance. As presented in the Interim Report TDC’s earnings within mobility services showed improved development in the second quarter of 2013 compared with many past consecutive quarters, and its overall landline business also improved.

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New TDC Senior Executive Vice President to head new business line

Press Releases   •   Jun 27, 2013 13:42 BST

The TDC Group has appointed 46-year-old Jens Aaløse as Senior Executive Vice President of the newly established business line TDC Channels. An important piece has thus fallen into place in the extensive organisational change in the Group, which was launched at the end of May.

As the head of TDC Channels, Jens Aaløse will become a member of the TDC Group's Executive Committee and will be responsible for close to 2,000 employees in the Group's support and service functions. He will also have the overall responsibility for the customer contact in the Group's call centres and in the digital media.

“With these organisational changes, we centralise all call centres and online customer contact across the Group with the clear objective of establishing a more modern and well-functioning approach to our customers.  We want to realise the potential inherent in offering our customers more self-service, more options and online purchasing. With Jens Aaløse, we get the ideal person for putting this strategy into practice,” says President and CEO Carsten Dilling.

Jens Aaløse comes from a position as CEO of Danske Licens Spil, where he successfully manoeuvred the state monopoly gaming company into a position as the leading gambling operator in a liberalised market. Previously, Jens Aaløse has held management positions in SAS and in the Egmont Group.

“A company should be attentive to its customers, and TDC is incredibly privileged in this respect in that all Danes to some degree have an opinion about the company. I'm very much looking forward to bringing customers and the company closer to each other, not least on the digital platforms, says Jens Aaløse.

At the same time, Martin Lippert will retire as President of TDC Operations and Group COO. Martin Lippert has accepted an offer for a position as CEO abroad, which he will take up on 1 November. Martin Lippert is resigning by mutual agreement with TDC and in light of the recently implemented restructuring.

“I would like to thank Martin Lippert for his hard work in TDC over the years. Martin has taken up a number of important management positions in our business and has had a huge influence on the successful modernisation and change which TDC has undergone in recent years,” says Carsten Dilling.

Until further notice, President and CEO Carsten Dilling will be handling the position as President of TDC Operations and Group COO.

With more than 280,000 km of fibre, copper and coaxial cables, the TDC Group is able to deliver telephony and Internet services to every household in Denmark. TDC has Denmark's most stable mobile network across the 2G, 3G and 4G technologies, covering approx. 99% of Danish households. TDC connects Denmark.


The TDC Group has appointed 46-year-old Jens Aaløse as Senior Executive Vice President of the newly established business line TDC Channels. An important piece has thus fallen into place in the extensive organisational change in the Group, which was launched at the end of May.

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New, strong TDC organization

Press Releases   •   May 16, 2013 09:00 BST

Based on the group strategy presented in November 2012 TDC now launches a new, strong organizational setup. The new organization will further strengthen brands and customer experience across the group.

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TDC delivers cash flow growth and record-high customer satisfaction

Press Releases   •   May 03, 2013 07:10 BST

As the Interim Report published today confirms, TDC has delivered on its guidance for the first quarter of 2013. Cash flows were up by 94.3% on Q1 2012 and customer satisfaction reached a record-high score.

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Record order for TDC: picks up 60 municipalities in Norway

Press Releases   •   Apr 23, 2013 12:04 BST

TDC has landed its largest contract to date on the Norwegian market – and its biggest ever outside Denmark. Under the terms of the contract, TDC is to supply mobile and landline telephony services to 60 Norwegian municipalities as well as the three counties of Buskerud, Telemark and Vestfold, where the municipalities are located.

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2012 delivered on guidance

Press Releases   •   Feb 05, 2013 07:02 GMT

TDC’s Financial Statements, published today, prove that the Group's new strategy is al-ready generating solid results. With revenue of DKK 26.1bn and EBITDA bpi of DKK 10.3bn, TDC fulfilled its guidance for 2012.

About TDC A/S

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  • Teglholmsgade 1-3
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