STOCKHOLM — On May 17 and 18, Teleopti proudly took part in the SICCAM forum in Casablanca, focusing on Contact Centres and Customer Relations in Morocco. SICCAM fit perfectly with Teleopti’s plan to enter the Moroccan market with the goal to achieve a comparable success with the one in Middle East, where we since 2006 have managed to get around an 80% market share.
We firmly believe in the growing Moroccan market, and that our solutions can help contact centres create value by optimizing their workforce management.
Teleopti celebrates its 20th anniversary of stable growth and customer satisfaction. We have more than 600 customers and we are based in 14 countries. Our workforce management solution Teleopti CCC is easy to implement and is based on these 3 values for success: Customer Satisfaction, Agent satisfaction and Profitability.
More information about the SICCAM Forum at www.siccam.com
TELEOPTI is the leading provider of solutions for strategic Workforce Management as well as Telecom Expense Management.
The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operational efficiency and provide the highest levels of service.
Teleopti, established in Stockholm, Sweden in 1992 operates through a comprehensive network of partners. Visit our website www.teleopti.com to find out more.