Virgin Trains upgrades onboard and station wi-fi

Press Releases   •   Oct 20, 2014 10:34 BST

Virgin Trains passengers will see wi-fi speeds up to four times faster while travelling at 125mph thanks to an overhaul of onboard technology. A separate programme will also see superfast broadband with speeds of between 80MBPS and 100MBPS installed at all 17 stations Virgin Trains manages by summer 2015.


Pop-up shops to take over local station

Press Releases   •   Oct 16, 2014 15:05 BST

Community businesses in Warwickshire are invited to join the increasingly popular ‘Station’s Pop-up shop’ initiative, the brainchild of Nicola Griffiths, Pop-Up Business Manager at Virgin Trains. The event will take place at Rugby station from Friday 24 October until Monday 27 October.


Business travellers back Virgin Trains

Press Releases   •   Oct 07, 2014 16:15 BST

Readers of Business Traveller magazine have named Virgin Trains as their favourite UK rail operator for the eighth year in a row.


New Direct Services Get Green Light

Press Releases   •   Sep 22, 2014 14:28 BST

Virgin Trains today (22 September 2014) received the green light from the Office of Rail Regulation (ORR) to run direct services from both Blackpool and Shrewsbury to London Euston.

The new services will commence in December 2014 and are part of a range of service improvements on the West Coast Main Line route that coincide with the award of Virgin Trains’ extended franchise.

Shrewsbury will see two services in each direction on a weekday, departing at 06:39 and 15:24. With arrival times in Euston at 09:15 and 17:56 the services will call at Telford Central, Wellington, Wolverhampton, Birmingham New Street, Birmingham International, Coventry and Rugby (morning service only).  Services back to Shropshire leave Euston at 10:23 and 18:23, arriving in Shrewsbury at 12:58 and 20:55 respectively.

Blackpool North will also benefit from the introduction of a daily trip to London Euston (Monday-Friday).  The service will depart at 05:25 and is due to call also at Kirkham & Wesham, Poulton-le-Flyde, Preston, Wigan North Western, Warrington Bank Quay, Crewe and Nuneaton before arriving in London at 08:34.  The return service from London Euston departs at 16:33 and arrives back in Blackpool at 19:31.

The Shrewsbury service will commence on Sunday 14 December 2014 with the Blackpool operation starting 24 hours later on Monday 15 December 2014. Full details on the times are given below.

“It’s an exciting time for everyone involved with Virgin Trains,” explained Lead Executive Phil Whittingham.  “With our extended franchise we are able to get back to doing what we do best, offering new journey opportunities whilst still delivering the same high standards of service to our customers.

“We have worked hard with our industry partners to gain the approval for these new services. Special thanks must go to the ORR, Network Rail and the Department for Transport. We thank them all for this big vote of confidence.”

“We couldn’t be more pleased and are really looking forward to working with all stakeholders to ensure they are a success and become a permanent fixture of the railway timetable.”

Transport Secretary Patrick McLoughlin said: “This is great news for passengers. Strong transport links are an important part of our long-term economic plan, which is why we are investing £38 billion over the next five years on maintaining and improving our railways. I am pleased to see companies like Virgin working together with Network Rail and the ORR to get better services for passengers.”

A spokesman for Network Rail said: "Direct trains between London and Blackpool and Shrewsbury will be a valuable addition to the services which already connect both towns to the rest of the rail network. They will provide greater business and leisure opportunities and will support and develop local economic growth as a result of improved access to the capital.

“We have worked closely with Virgin Trains, the ORR and the wider industry to make this possible to help meet the demands of passengers and will continue to do so ahead of the first services being introduced in December 2014.”


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Virgin Trains today (22 September 2014) received the green light from the Office of Rail Regulation (ORR) to run direct services from both Blackpool and Shrewsbury to London Euston.

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Passenger power: Virgin Trains puts investment options to the vote

Press Releases   •   Sep 19, 2014 08:43 BST

•Results revealed of Virgin Trains’ most extensive research into the customer experience •Biggest passenger priorities include loyalty rewards, enhanced waiting areas and pre-boarding assistance •£50 million investment to be made in customer experience


Preston North End fans get Virgin Trains travel discount

Press Releases   •   Sep 16, 2014 20:00 BST

Preston North End season ticket holders will get 25% off the cost of Advance fares with Virgin Trains. The offer has been launched as part of a two-year sponsorship deal with PNE.


Virgin Trains one of UK’s most trusted rail operators

Press Releases   •   Aug 15, 2014 00:05 BST

Virgin Trains has welcomed independent research showing it to be one of the most trusted rail operators in the UK.


Attention all passengers: Virgin Trains now gives you Nectar points every time you travel

Press Releases   •   Aug 12, 2014 11:03 BST

Virgin Trains has teamed up with Nectar, the UK’s largest loyalty programme to announce an exciting new partnership giving customers the opportunity to collect Nectar points when booking tickets online at virgintrains.com from 12 August 2014. Virgin Trains customers will receive 2 Nectar points for every £1 spent on tickets purchased on the Virgin Trains website.


Preston North End Agrees Virgin Trains Partnership

Press Releases   •   Aug 08, 2014 10:29 BST

Preston North End are delighted to announce they have signed a deal with Virgin Trains, that will see the travel operator become the Club’s official shirt sponsor and travel partner.


Virgin Trains delivers huge passenger boost for Glasgow

Press Releases   •   Aug 04, 2014 08:30 BST

Virgin Trains has seen a huge uplift in passengers travelling from England to Glasgow over the last fortnight as the city celebrated one of its biggest sporting and cultural events.

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