Customers travelling between Scotland and England via Carlisle will experience extended journeys for the remainder of this month due to the closure of the West Coast Main Line between Carlisle and Scotland. This is due to damage to the Lamington viaduct, south of Carstairs, caused by Storm Frank.
We’re really sorry for this inconvenience. Safety is always the most important consideration on the railway and we support Network Rail’s decision to close this section of route until they are sure it is safe to run trains. Network Rail estimate that the West Coast Main Line will reopen by February 1 following repairs to the damaged viaduct. Further details of this work can be found here: http://www.networkrailmediacentre.co.uk/news/update-on-damage-to-lamington-viaduct-caused-by-storm-frank
We strongly urge customers to check their route before they travel.
Currently, replacement bus services are in operation between Carlisle and Glasgow, and there is also an alternative train service running on a diversionary route - however this is a limited service and will also add around 90 minutes to the journey.
From 09:00 on Sunday 10th, an hourly replacement shuttle train service will be in place between Glasgow and Carlisle via Dumfries. This service will continue to run Monday - Friday between 07:00 and 19:00. This will add around an hour to normal journey times.
Please check the Virgin Trains website for timetables.
Customers travelling between Edinburgh and Carlisle and destinations in North West England and the West Midlands should continue to use the replacement bus services.
Replacement Bus Services - Monday to Friday (11th to 29th January):
For weekend timetables please check the website.
About Virgin Trains
Virgin Trains is the brand name of Virgin Rail Group (VRG), which is owned by Virgin Group (51%) and Stagecoach (49%). Virgin Trains has operated the West Coast passenger train franchise since 1997, serving key UK cities including London, Birmingham, Manchester, Liverpool and Glasgow. In June 2014 the Department for Transport (DfT) awarded VRG a new franchise until at least April 2017.
Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. We provide the most frequent long-distance rail service in Europe (London - Manchester and London – Birmingham, both every 20 minutes).
Since 1997, Virgin Trains has introduced over 70 new trains at a cost of £1.5 billion. The service carries more than 34.5 million passengers a year and Virgin Trains employs approximately 3,290 staff.
Virgin Trains customers consistently rate the company as one of the top long-distance rail franchise operators in the National Passenger Survey (NPS) commissioned by industry watchdog “Passenger Focus”.
Press Office: 0845 000 3333. Company website: http://www.virgintrains.co.uk/.
About Virgin Trains East Coast
Virgin Trains East Coast is the brand name of InterCity Railways Ltd (ICR), which is owned by Stagecoach Group (90%) and Virgin Group (10%). Virgin Trains East Coast began operating services on the East Coast Main Line in March 2015, serving key UK cities including London, Peterborough, Doncaster, Leeds, York, Newcastle, Edinburgh, Aberdeen and Inverness. The franchise will last until at least 31 March 2023.
Visit the Virgin Trains East Coast Media Centre at: www.virgintrainseastcoast.com/media-centre for the latest news and images.