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Virgin Trains launches celebratory 20th Birthday Seat Sale

Press release   •   Feb 28, 2017 08:43 GMT

Virgin Trains is launching a record six-day online 20th Birthday Seat Sale, to thank customers for twenty years of travelling with Virgin Trains on the West Coast. From its birthday on Thursday 9 March to Tuesday 14 March, prices will be slashed on Standard and First Class fares on the Virgin Trains West Coast route.

Customers booking in advance to travel on Virgin Trains to West Coast destinations including Manchester, Liverpool and Glasgow can save up to 55 per cent for travel between Saturday 25 March – Thursday 24 August 2017. Whether booking a holiday or heading away for a weekend with friends, Virgin Trains is committed to making sure its customers get the best travel experience for less with the birthday celebration offer.

Discounted Standard fares include the below Advance Single tickets*:

  • London to Manchester: before £22, now £10
  • London to Birmingham: before £8, now £4
  • London to Chester: before £16.50, now £10
  • London to Glasgow: before £30, now £14

Discounted First Class fares include the below Advance Single tickets*:

  • London to Manchester: before £43, now £28
  • London to Birmingham: before £26, now £17
  • London to Chester: before £45, now £28
  • London to Glasgow: before £55, now £35

Phil Whittingham, MD for Virgin Trains on the West Coast, said: “What better way to celebrate 20 years of Virgin Trains than with our longest ever seat sale. From introducing the iconic Pendolino train and doubling passenger numbers, through to ground-breaking firsts like Automatic Delay Repay and our entertainment system BEAM, we’re proud of the impact we’ve had on UK rail travel. So we’ve knocked up to 55% off nearly one and a half million tickets, as we say thank you to our customers – we couldn’t have done it without you!”

Discounted tickets will be available to book at from 00:01 on Thursday 9 March.


Terms & Conditions for “VT 20th Birthday Seat Sale”: 9-14 March 2017

Promotional First and Standard Class Fares are available on selected Virgin Trains services along the West Coast Mainline only.

Promotional First and Standard Class fares available on,,,, Virgin Trains app, Trainline app and selected Travel Management Companies only.

Subject to availability on specific services, and requested journeys cannot be guaranteed.

Exclusions apply.

Child discounts apply.

Other discounts including Railcards and Group discounts do not apply.

Promotional fares are available for booking 9-14 March 2017 inclusive.

Promotional fares are available for travel between 25 March – 24 August 2017 inclusive, subject to availability and excluding planned engineering works.

    1. Weekend, Bank Holiday Mondays and occasional weekday services may be affected by engineering works, so please check when booking and also the day before you travel. For more information, visit:
    2. Sundays from 4 June – 20 August inclusive and Saturday 19 August will be unavailable to book during the seat sale.

Promotional fares available on First and Standard Class tickets.

Seat reservations are compulsory and free of charge for both outward and return journeys and are only valid when travelling on promotional fares across the Virgin Trains network. Customers must travel on the trains and seats they reserve. If customers travel on different dates or trains, they will have to purchase a new ticket at the full fare.

Tickets are non-refundable, change of travel date and/or time is available up to the departure on payment of a £10 admin fee plus the difference of the new applicable fare.

Tickets can be issued as e-tickets, collected at FastTicket machines at the relevant stations or sent via post.

If you have specific needs or require journey assistance when travelling by train, please contact Journey Care on 08000 158 123 at least 24 hours in advance.

All travel is subject to The National Conditions of Travel, copies of which may be obtained from ticket offices. No refunds are available for promotional discounted tickets.

Travel is only available on services operated by Virgin Trains. In cases of severe disruption The National Conditions of Travel apply. If you are in any doubt as to whether a certain train is run by Virgin Trains, you should check with the staff before boarding.

Virgin Trains reserves the right to suspend or cancel the promotion without prior notice.

By entering the promotion all participants will be deemed to have accepted and be bound by the terms and conditions and by any other requirements set out in the promotional material.

Virgin Trains reserves the right to revise the terms and conditions, information materials and notices on this site from time to time and to temporarily or permanently discontinue the site or any part of it from time to time without prior notice should Virgin Trains deem such action to be necessary. You should review the terms and conditions each time you visit this site.

Virgin Trains endeavours to ensure that the information on the site is accurate but makes no representations or warranties as to accuracy and accepts no liability for the same.

Virgin Trains does not control all external sites and their content linked to its website and shall have no liability for the same.

Personal information provided by you to the site will be used in accordance with the Virgin Trains Privacy Policy, available at

Full Advance ticket Terms and Conditions are available at or by calling 0871 977 4222

The promotion is run by West Coast Trains Limited: Registered in England and Wales No. 3007940. Registered office: The Battleship Building, 179 Harrow Road, London W2 6NB.

About Virgin Trains:

Stagecoach and Virgin are working in partnership to operate the East Coast and West Coast inter-city routes under the Virgin Trains brand. Together, they are on track to revolutionise rail travel across the UK.

The combined network connects some of the nation’s most iconic destinations including Glasgow, Liverpool, Birmingham, Manchester, Edinburgh, Newcastle, Leeds, York and London.

Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Customers consistently rate Virgin Trains as one of the top long-distance rail franchise operators in the National Rail Passenger Survey (NRPS) commissioned by industry watchdog, Transport Focus.

On the East Coast route, £140m is being invested to create a more personalised travel experience. We have already invested £21m to completely revamp our existing fleet and customers can now benefit from 42 additional services (22,000 extra seats) per week between Edinburgh and London. 2018 will see the introduction of completely new Azuma trains being built in the UK by Hitachi.

The West Coast route has a proud record of challenging the status quo - from introducing tilting Pendolino trains, to a pioneering automated delay repay scheme and becoming the first franchised rail operator to offer m-Tickets for all ticket types.

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Press Office: 0845 000 3333.