Virgin Trains has been awarded two wins at this year’s Business Travel awards. The train operator was voted Best Rail Operator and also awarded Best Travel Technology Product for BEAM – its on-board entertainment app.
Regarded as the market’s benchmark for excellence, the Business Travel Awards recognise the best service providers in business travel.
The judges praised BEAM for bringing on-board train entertainment to in-flight levels. And speaking of the Best Rail Operator award win, they said Virgin Trains’ collaborative approach with buyers and the overall end-to-end experience made the rail operator a worthy winner.
Amanda Robinson, Head of Sales at Virgin Trains on the West Coast, said: “At Virgin Trains we’re committed to offering our business travellers the best possible experience when they travel with us. We’re delighted that our commitment has been recognised at this year’s Business Travel Awards. Picking up the title of Best Rail Operator is a huge accolade and our award for Best Travel Technology Product really serves to highlight how innovative our on-board entertainment app – BEAM – is. We’re already looking forward to building on our success in the coming year!”
About Virgin Trains:
Stagecoach and Virgin are working in partnership to operate the East Coast and West Coast inter-city routes under the Virgin Trains brand. Together, they are on track to revolutionise rail travel across the UK.
The combined network connects some of the nation’s most iconic destinations including Glasgow, Liverpool, Birmingham, Manchester, Edinburgh, Newcastle, Leeds, York and London.
Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Customers consistently rate Virgin Trains as one of the top long-distance rail franchise operators in the National Rail Passenger Survey (NRPS) commissioned by industry watchdog, Transport Focus.
On the East Coast route, £140m is being invested to create a more personalised travel experience. We have already invested £21m to completely revamp our existing fleet and customers can now benefit from 42 additional services (22,000 extra seats) per week between Edinburgh and London. 2018 will see the introduction of completely new Azuma trains being built in the UK by Hitachi.
The West Coast route has a proud record of challenging the status quo - from introducing tilting Pendolino trains, to a pioneering automated delay repay scheme and becoming the first franchised rail operator to offer m-Tickets for all ticket types.
Press Office: 0845 000 3333.