One of Dundee’s hottest new businesses has become the city’s first five-star activity centre.
Foxlake Adventures, which officially opened in the City Quay last year, has earned one of VisitScotland’s highest Quality Assurance awards in recognition of its exceptional standards.
The Quality Assurance Scheme is a benchmark for quality across the tourism industry and operates across accommodation, visitor attractions and food sectors.
The VisitScotland five star grading ensures that all areas of an attraction or activity centre show an excellent level of quality, from the strength of the arrival to the attraction, catering and toilets. Before the grading visit, the park’s website was looked at, as well as road and directional signs and booking procedure.
Since opening last summer, Foxlake has provided a range of thrilling water-based adventures from paddle boarding to cable wakeboarding, one of the world’s fastest growing watersports.
Zak Hegarty, Manager at Foxlake Dundee, said: “We are absolutely delighted to be awarded VisitScotland’s five-star award for our Foxlake wakeboarding park in Dundee, which is testament to those who have supported us over the last 10months to help get us up and running and the great team we have on board.
“The feedback we’ve had from everyone, including the locals, schools, Dundee City Council, businesses in the area and tourists has been incredible.
“Whether it’s wakeboarding, stand up paddleboarding, ringo rides or our SUP Yoga sessions, people are turning up to give it a shot, often for the first time, and immediately they’re hooked.
“There’s a great buzz in city, especially with the opening of the V&A just around the corner, and we are thrilled to be a part of.”
Foxlake is just one of a number of exciting new businesses helping transform Dundee’s tourism offering.
Caroline Warburton, VisitScotland Regional Leadership Director said: “To be named Dundee’s first five-star activity centre is a tremendous badge of honour, the team at Foxlake has been doing some amazing work to provide visitors with a truly unforgettable adventure. Last week Dundee was named as one of Lonely Planet’s Best in Europe 2018 destinations which was hugely exciting. The city is embarking on an exciting new era for tourism and Foxlake is a shining example of the diverse range of experiences Dundee can offer visitors.”
The VisitScotland Quality Assurance Scheme is world-leading and provides a trusted, independent and impartial source of information for visitors, which looks at the entire visitor experience and investing in the business to make it as economically sustainable, and profitable, as it can be.
Developed and improved over 30 years, the scheme provides visitors with an independent, impartial and trusted guide to standards.
Delivered by a dedicated team of experts who offer scheme members advice and support on how to not only meet visitor expectations but exceed them, the scheme aims to drive standards and encourage excellence whilst helping businesses reach their full potential and secure their success.
To find out more about Foxlake Dundee check out: www.foxlakedundee.co.uk
To learn more about VisitScotland’s Quality Assurance scheme visit:
Notes to Editors
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- VisitScotland is Scotland’s national tourism organisation. Its core purpose is to maximise the economic benefit of tourism to Scotland.
- The organisation’s core objective is to contribute to the Tourism 2020 Strategy ambition of growing tourism revenues by £1 billion by 2020.
- This will be supported by five overarching strategies: Marketing, Events, Quality and Sustainability, Inclusive Tourism, International Engagement.
- The organisation employs 700 people and has offices and VisitScotland Information Centres across Scotland.
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2018 Year of Young People
- The Year of Young People (YoYP 2018) will inspire Scotland through its young people aged 8 to 26, celebrating their achievements, valuing their contributions to communities and creating new opportunities for them to shine locally, nationally and globally
- Central to YoYP 2018 will be a celebratory events programme that puts young people at the heart of its development and delivery, creating new and valuable experiences for young Scots and the wider public, with links to the inaugural 2018 European Championships.
- Over 200 young people throughout Scotland are currently being recruited to become YoYP 2018 Ambassadors. Ambassadors will ensure that people and organisations in their communities know about what’s happening and will lead on projects and activities to create events and opportunities to celebrate young people.
- The Year of Young People will have six themes which were developed in co-production with young people themselves:
- Participation – looking at how young people can influence public services and decisions which affect their lives
- Education – creating a stronger role for young people in shaping their learning
- Health and Wellbeing – supporting young people to lead healthier, active lives and have opportunities to learn about and improve their mental health and resilience
- Equality and Discrimination – broadcasting the value of young Scots, challenging negative perceptions of young people, and supporting young people to take leading roles in challenging discrimination in all its forms.
- Enterprise and regeneration – celebrating young people’s role in innovation, entrepreneurship and the Scottish economy as well as making Scotland a greener and more pleasant place to live
- Culture – celebrating young people’s talent and contribution to Scottish culture and arts.
- Further information on what’s happening and how people can get involved can be found on the new website www.yoyp2018.scot or @YOYP2018 on Twitter.