A volunteer-run hostel,in the heart of the village of Findhorn, has doubled its VisitScotland star rating.
Findhorn Village Hostel, which was converted from an old school, has gone from a two-star to a four-star accommodation provider under the national tourism organisation’s Quality Assurance (QA) scheme after making a number of improvements. The QA scheme is a benchmark for quality across the tourism industry and operates across accommodation, visitor attractions and food sectors.
The coastal accommodation, which opened in 2000, received a two-star grading in 2014 but has since been committed to development.
A massive refurbishment took place in May which included a new kitchen and living room as well as the installation of double glazing. An excellent new website has been created and improvements have also been made to the hostel’s booking process. Along with two members of staff, these changes are largely down to the community spirit of the village, with around 20 locals volunteering their services. All of the hard work has been rewarded with the four-star accreditation.
Now open all year round, and with an annexe being opened in January, Findhorn Village Hostel offers excellent accommodation for those exploring the Moray coast.
Justina Baltakyte, the hostel’s Marketing Manager, said:
“We are extremely pleased to be given this four-star QA award. The team and volunteers have worked very hard so it’s great to receive this recognition and see that our efforts have paid off.”
Jo Robinson, Regional Director at VisitScotland, said:
“I would like to congratulate everyone at Findhorn Village Hostel on their four-star QA award. It is a superb achievement and the improvements made are very impressive.
“Our Quality Assurance scheme helps businesses to reach their full potential and truly shine. The scheme is about more than just the ‘stars’ on the door - it’s about the entire visitor experience, about investing in your business and making it as economically sustainable as possible.”
Developed and improved for over 30 years, VisitScotland’s Quality Assurance schemes are world-leading and provide a trusted, independent and impartial source of information for visitors. They allow businesses not just to meet visitor expectations, but to exceed them.
For more information on Findhorn Village Hostel, go to http://www.findhornvillagehostel.com/
For more information on VisitScotland’s Quality Assurance scheme, go to www.visitscotland.org
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