NEW YORK CITY (JUNE 19, 2018)– Norwegian, the World’s Best Low-Cost Long-Haul Airline and Airline of the Year 2017, today received three prestigious awards at the Airline Passenger Experience Association (APEX) Passenger Choice Awards™ in Los Angeles, California. Norwegian received a 2018 Four-Star Official Rating from over half a million passengers who took part in the highly influential awards. In addition, Norwegian took home the award for ‘Best Wi-Fi’ and ‘Best Overall Passenger Experience, Low Cost Carrier in Europe’.
“We are extremely proud to win three such amazing awards, especially as they are voted on by the people we are most committed to – our customers. Our passengers steady vote of confidence allows us to continue our expansion as a global airline and continuously improve our customer experience,” said Boris Bubresko,VP Business Development at Norwegian.
Norwegian was the first airline in Europe to introduce in-flight Wi-Fi in the air back in 2011, and the first carrier to offer it fleet-wide across our European fleet. Since pioneering the service in more than 20 million passengers have connected to Wi-Fi at 35,000ft.
“We were the first to launch free Wi-Fi in Europe and remain the only airline in Europe to offer it for free, which tens of thousands of customers enjoy every day. We know this is an important factor for many customers and we would like to thank our passengers for choosing Norwegian. We will continue to strive to provide our passengers with a great travel experience at an affordable price,” said Bubresko.
The Passenger Choice Awards, created by the Airline Passenger Experience Association (APEX), invites air travelers from around the world to rate their recent in-flight experiences. More than 500,000 flights were rated by passengers from around the world between 24 October 2016 and 31 July 2017 culminating in this year’s awards.
Norwegian’s fleet renewal program continues with full force in 2018. The company took delivery of one Boeing 787-9 Dreamliner and one Boeing 737 MAX 8 in May. In total, Norwegian will take delivery of 11 Boeing 787-9 Dreamliners, 12 Boeing 737 MAX 8 and two Boeing 737 800 aircraft during 2018.
Norwegian is the world’s sixth largest low-cost airline and carried around 33 million passengers in 2017. The airline operates 500 routes to 150 destinations in Europe, North Africa, Middle East, Thailand, Caribbean, the U.S and South America. Norwegian has a fleet of 150 aircraft, with an average age of 3.6 years, making it one of the world’s youngest fleets. Norwegian was named the Most Fuel-Efficient Airline on Transatlantic Routes by the International Council on Clean Transportation (ICCT). Norwegian has been voted ‘Europe’s best low-cost carrier’ by passengers for five consecutive years at SkyTrax World Airline Awards from 2013-2017, along with being awarded the ‘World's best low-cost long-haul airline’ in 2015, 2016 and 2017. Norwegian employs 9,000 people. The airline offers 40 nonstop routes from the U.S. to London, Paris, Scandinavia and the Caribbean.