Global BPaaS market is expected to grow from $36.88 Billion in 2016 to $68.76 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.3%. The base year considered for the study is 2016 and the forecast period considered is 2017–2022.
The BPaaS market ecosystem includes players, such as Accenture (Republic of Ireland), IBM (US), Capgemini (France), Cognizant (US), EXL (US), Fujitsu (Japan), Genpact (UK), HCL (India), TCS (India), and Wipro (India)
Key Target Audience for BPaaS Market
- Cloud service providers
- IT companies
- Professional and managed service providers
- Global BPaaS companies
- Government and research organizations
- Association and industry bodies
- Technology providers
The scope of the report covers the BPaaS market analysis by business process, organization size, vertical, and region. The Human Resource Management (HRM) business process is expected to have the largest market share during the forecast period, owing to the need for updating the existing HRM systems in a sustainable model and the flexibility for operating the cloud-based HRM systems.
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The customer service and support business process is expected to grow at the highest CAGR during the forecast period, as organizations are seeking to transform their customer service operations by decreasing the operational costs, while dynamically scaling up the operations associated to smaller product life cycles.
Major points from List of Tables
Table 1 United States Dollar Exchange Rate, 2014–2017
Table 2 BPaaS Market Size, By Business Process, 2015–2022 (USD Billion)
Table 3 Human Resource Management: Market Size, By Region, 2015–2022 (USD Billion)
Table 4 Accounting and Finance: Market Size, By Region, 2015–2022 (USD Billion)
Table 5 Sales and Marketing: Market Size, By Region, 2015–2022 (USD Billion)
Table 6 Customer Service and Support: Market Size By Region, 2015–2022 (USD Billion)
Table 7 Procurement and Supply Chain Management: Market Size By Region,
Table 8 Operations: Market Size By Region, 2015–2022 (USD Billion
The global BPaaS market has been segmented by business process, organization size, vertical, and region. A detailed analysis of the regions has been done to provide insights into the potential future business opportunities across different regions. In addition to this, the strength of service portfolio and business strategy excellence are some of the other Markets and Markets analysis included in the report.